Call Insight

From just £4.95 /Month

Bring your voice
to Microsoft Teams

Say so-long to switching between one system for collaboration and one for calls.

Flo UC Teams brings them together as one tool across mobile & desktop – with or without a desk phone.

teams video overview

Isn't it time collaboration & calling came together?

With FloUC integrating directly to Microsoft Teams, that time is now.

No complex integrations. No expensive hardware & software – just full call capability on Teams across all devices, PC, Mac and Mobile. 

With all your numbers, extensions and call flows you’re used to within Flo UC.

Bring voice to Teams with no additional hardware or software needed

Call from Teams

Teams users can now make and receive business calls in one place directly from the app

FloUC & Teams together

Flo UC and Microsoft Teams allows you to keep all your numbers, extensions and call flows as you're used to within FloUC

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Keep your desk phone

Go phone-free or simply use your existing handset to make & receive calls

Insights​

See live detailed company or employee call reports online, including unreturned calls

Record all calls

Extend call recording to Microsoft Teams Users

Enterprise Grade Security

Enterprise grade encryption and security built in with 24/7 monitoring

Quick Deployment

Quick simple deployment that can be set up virtually within minutes

Simplify communications

Streamline the number of tools your users need to use, reducing cost, administration and training

Microsoft 365 Integration

Connect Flo UC to the Microsoft 365 modern workplace and get the power of the Microsoft Cloud wherever your business goes

Truly loved by our customers & always striving to improve

Google Reviews
Trustpilot
feefo
nhs
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Next-Generation telephony for NHS Oxleas

How Flotek’s next-generation telephony platform benefited 3500 users across 80 sites.

reeds
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Driving customer service forward for Reed Autos

How Flotek helped Reed Autos transform customer service with Flo Anywhere.

Feature

Flo UC One App

Flo UC 2 Teams

Microsoft Teams Phone system

Enjoy free Local/National and mobile minutes to UK destinations with every user
Inclusive Calls
Available Available
Give your business a professional look when someone calls in with a greeting and options to be routed to specific destinations (press 1 for sales, press 2 for tech)
Auto Attendants
Available Available Available
Queue callers and answer when an agent is ready
Call Queuing
Available Available Available
Forward calls to any destination at a click of a button
Call Forwarding
Available Available Available
Place a caller on hold
Call Hold
Available Available Available
Park a call for another agent to pick up
Call Park
Available Available Available
Give each user the ability to record all of their calls for 90 days free of charge. Additional storage can be purchased if required.
Call Recording
Available Available 3rd Party Product req
Transfer calls either announced or not
Call Transfer - Blind and consult
Available Available Available
Lets you take another call when you're already on the phone
Call Waiting
Available Available Available
Bring other people into a call to make it a group call
Conference Calling
Available Available Available
Have different teams taking calls and route calls to specific groups of people
Hunt Groups
Available Available Available
Play some comfort music whilst people are on hold
Music On Hold
Available Available Available
Give each user the ability to have voicemail set which they can receive from anywhere.
Voicemail
Available Available Available
If someone leaves you a voicemail, you will be sent an email with the voice recording attached so you can listen to your voicemail on the go.
Voicemail to Email
Available Available Available
Display any number that you own when making an outbound call
Calling Line ID – Outgoing any number
Available Available
Extensive reporting on your business calls. Graphical wallboards and realtime information avaliable on queues and users.
Call Statistics
Available Available
No software required to install. Just use the apps natively in a web browser.
Web RTC
Available
Listen to other agents calls, whisper guidance in their ear or barge in to take over the call.
Whisper Barge Listen
Available
Store a list of contacts in your system directory so you have quick dial contacts at your fingertips
Company Phone Book
Available
Allow a user to page multiple handsets using the loudspeaker. Great for company announcements!
Intercom feature
Available
Screen pop your CRM records directly from an inbound call as the system recongnises who is calling allowing your users to personally greet them and give a 1st class user expereince.
CRM Integration
Available

Compare features

Flo UC User

Flo UC 2 Teams

Microsoft Teams Phone System

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Hosted user license
Available Available Available
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L/N/M Minutes
Available Available Available
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Handset - Black and white
Available Available Available
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Handset - Colour screen
Available Available Available
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Voicemail
Available Available Available
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Mobile app
Available Available Available
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Desktop app
Available Available
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Support
Available Available
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Call Recording - 90 days
Available Available
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Voicemail to email
Available Available
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Click to dial
Available Available
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Unified communications
Available
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Contact centre
Available
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MS Teams Integration
Available
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Sentiment call recording
Available
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Key word alert recording
Available
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web chat
Available
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call back in queue
Available
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Email queuing
Available
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Payment processing agent
Available
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Extensive reporting and wallboards
Available

How many users do you require?

Will your users be using anymobile applications?

Which features would you like for your business?

Would you like an engineer to install your hosted telephony solution for you?

Do you have a internet service type in mind?

Complete your quote

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From just

£9.95

/month

Discover FloUC VoIP

Get a richer experience when you embed Teams into FloUC

Why choose Flotek

Our promise to you

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Always On.

Wherever your team is at, wherever you do business; staying connected with unfaltering internet back-up to boot is mission-critical for businesses whatever their size.

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Always By Your Side.

Innovative, cost-effective, tried & tested solutions, not to mention our friendly and experienced team always on-hand to ensure you're right where you need to be.

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Always Secure.

Flotek's got cyber sussed, with the highest security baked-in to all our products and best practice strategies putting the right defences in place for when it happens.

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Always Giving Back.

From rewarding our loyal customers, to promoting well-being and supporting charitable causes, every product and service we offer is delivered with expertise, passion and heart.

Get in touch

We love to chat, call us or why not try our Live Chat?

AThe Maltings
East Tyndall Street
Cardiff
CF23 5EA

T02921 50 8000

EHello@Flotek.io

A2 New Mill Court
Enterprise Park
Llansamlet  Swansea
SA7 9FG

T01792 345537

EHello@Flotek.io

AUnit MSU9a, L1.1
Charles Street
Plymouth, Devon
PL1 1EA

T02921 508000

EHello@Flotek.io

Mal Help

Hi I’m Malcolm

Speak with me today





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