Bring your voice to Microsoft Teams and say “so-long” to switching between one system for collaboration and one for calls.
Flo UC Teams is our Microsoft Teams telephony system that brings them together as one tool across mobile & desktop – with or without a desk phone.
Isn’t it time collaboration & calling came together?
With FloUC integrating directly into Microsoft Teams, that time is now.
No complex integrations. No expensive hardware & software – just full call capability on Teams across all devices, PC, Mac, and Mobile.
With all your numbers, extensions, and call flows you’re used to within Flo UC.
Find out how our Microsoft Teams management service can help bring your voice to Teams today.
Teams users can now make and receive business calls in one place directly from the app
Flo UC and Microsoft Teams allows you to keep all your numbers, extensions and call flows as you're used to within FloUC
Go phone-free or simply use your existing handset to make & receive calls
See live detailed company or employee call reports online, including unreturned calls
Extend call recording to Microsoft Teams Users
Enterprise grade encryption and security built in with 24/7 monitoring
Quick simple deployment that can be set up virtually within minutes
Streamline the number of tools your users need to use, reducing cost, administration and training
Connect Flo UC to the Microsoft 365 modern workplace and get the power of the Microsoft Cloud wherever your business goes
Watch how Flotek’s CyberGuard and Microsoft Cloud Solution saved time and hassle across all GGP Law sites.
How Flotek helped Porters Estate Agents transform their Comms with Flotek.
How Flotek helped Tear Scaffolding with their communication needs after their office move.
Feature |
Flo UC One App |
Flo UC 2 Teams |
Microsoft Teams Phone system |
---|---|---|---|
Enjoy free Local/National and mobile minutes to UK destinations with every user
Inclusive Calls |
Available | Available | |
Give your business a professional look when someone calls in with a greeting and options to be routed to specific destinations (press 1 for sales, press 2 for tech)
Auto Attendants |
Available | Available | Available |
Queue callers and answer when an agent is ready
Call Queuing |
Available | Available | Available |
Forward calls to any destination at a click of a button
Call Forwarding |
Available | Available | Available |
Place a caller on hold
Call Hold |
Available | Available | Available |
Park a call for another agent to pick up
Call Park |
Available | Available | Available |
Give each user the ability to record all of their calls for 90 days free of charge. Additional storage can be purchased if required.
Call Recording |
Available | Available | 3rd Party Product req |
Transfer calls either announced or not
Call Transfer - Blind and consult |
Available | Available | Available |
Lets you take another call when you're already on the phone
Call Waiting |
Available | Available | Available |
Bring other people into a call to make it a group call
Conference Calling |
Available | Available | Available |
Have different teams taking calls and route calls to specific groups of people
Hunt Groups |
Available | Available | Available |
Play some comfort music whilst people are on hold
Music On Hold |
Available | Available | Available |
Give each user the ability to have voicemail set which they can receive from anywhere.
Voicemail |
Available | Available | Available |
If someone leaves you a voicemail, you will be sent an email with the voice recording attached so you can listen to your voicemail on the go.
Voicemail to Email |
Available | Available | Available |
Display any number that you own when making an outbound call
Calling Line ID – Outgoing any number |
Available | Available | |
Extensive reporting on your business calls. Graphical wallboards and realtime information avaliable on queues and users.
Call Statistics |
Available | Available | |
No software required to install. Just use the apps natively in a web browser.
Web RTC |
Available | ||
Listen to other agents calls, whisper guidance in their ear or barge in to take over the call.
Whisper Barge Listen |
Available | ||
Store a list of contacts in your system directory so you have quick dial contacts at your fingertips
Company Phone Book |
Available | ||
Allow a user to page multiple handsets using the loudspeaker. Great for company announcements!
Intercom feature |
Available | ||
Screen pop your CRM records directly from an inbound call as the system recongnises who is calling allowing your users to personally greet them and give a 1st class user expereince.
CRM Integration |
Available |
Compare features |
Flo UC User |
Flo UC 2 Teams |
Microsoft Teams Phone System |
---|---|---|---|
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Hosted user license |
Available | Available | Available |
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L/N/M Minutes |
Available | Available | Available |
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Handset - Black and white |
Available | Available | Available |
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Handset - Colour screen |
Available | Available | Available |
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Voicemail |
Available | Available | Available |
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Mobile app |
Available | Available | Available |
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Desktop app |
Available | Available | |
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Support |
Available | Available | |
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Call Recording - 90 days |
Available | Available | |
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Voicemail to email |
Available | Available | |
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Click to dial |
Available | Available | |
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Unified communications |
Available | ||
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Contact centre |
Available | ||
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MS Teams Integration |
Available | ||
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Sentiment call recording |
Available | ||
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Key word alert recording |
Available | ||
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web chat |
Available | ||
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call back in queue |
Available | ||
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Email queuing |
Available | ||
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Payment processing agent |
Available | ||
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Extensive reporting and wallboards |
Available |
Get a richer experience when you embed Teams into FloUC
Wherever your team is at, wherever you do business; staying connected with unfaltering internet back-up to boot is mission-critical for businesses whatever their size.
Innovative, cost-effective, tried & tested solutions, not to mention our friendly and experienced team always on-hand to ensure you're right where you need to be.
Flotek's got cyber sussed, with the highest security baked-in to all our products and best practice strategies putting the right defences in place for when it happens.
From rewarding our loyal customers, to promoting well-being and supporting charitable causes, every product and service we offer is delivered with expertise, passion and heart.
We love to chat, call us or why not try our Live Chat?
AThe Maltings
East Tyndall Street
Cardiff
CF23 5EA
T02921 50 8000
EHello@Flotek.io
A2 New Mill Court
Enterprise Park
Llansamlet Swansea
SA7 9FG
T01792 345537
EHello@Flotek.io
AUnit N12b, Phase 1
1 Davy Road
Plymouth Science Park, Plymouth
PL6 8BX
T02921 508000
EHello@Flotek.io
AWarrington Business Park
Long Lane
Warrington
WA2 8TX
T02921 508000
EHello@Flotek.io
A4th Floor
Chantry House
Andover
SP10 1RL
T02921 508000
EHello@Flotek.io
Speak with me today