Flexible VoIP that offers crystal clear connectivity and reduced costs
Stay connected, stay secure and boost collaboration with Flotek’s range of VoIP solutions, designed to suit your communications needs today with the flexibility to grow with you tomorrow.
VoIP solutions that transform business communication
From a simple phone and app system that helps small businesses stay in touch, to scalable integrated communications systems that keep larger organisations connected with seamless flexible working and collaboration, our flexible VoIP solutions bring your business, team and customers closer than ever.
Our Hosted VoIP Telephony
Whether you need a standard VoIP setup, UC technology, or Microsoft Teams Phone, we’re here to help you find the right fit—or jump straight to our product page if you already know what you need.
Flo:One
Feature-rich VoIP with the integration and analytics that drive larger businesses.
Microsoft Teams
Full integration of telephony into MS Teams for easy collaboration, everywhere.
Our VoIP Packages
We offer three core products designed to suit the needs of different businesses, with the additional option of full Managed Support for absolute convenience.
Hosted VoIP Telephony
Our VoIP packages are tailored to meet your needs, from small businesses switching to digital and reducing costs to large organisations with more complex requirements.
FloLine+
Simple, cost-effective phone and mobile telephony ideal for small businesses.
Unlimited UK Calls
Mobile Application
Basic Auto Attendant
Basic Call Queues
30 Day Call Recording
Voicemail 2 Email
Multi Brand
Learn more
Flo:One
Feature-rich VoIP with the integration and analytics that drive larger businesses.
Unlimited UK Calls
Desktop & Mobile App
Text-To-Speech Greetings
On Hold Music
Adv. Call Routing
Queue Call Back
Voicemail Transcription
90 Day Call Recording
CRM Integration*
Please check your CRM compatibility
SMS*
FloSMS is a free addon but SMS texts are chargeable as per your package
Live Wallboards*
Setup charge and monthly user fee applies
Learn more
MS Teams Phone
Full integration of telephony into MS Teams for easy collaboration, everywhere.
Unlimited UK Calls
Desktop & Mobile App
Text-To-Speech Greetings
On Hold Music
Call Queues
Video Meetings
Voicemail Transcription
Flo Anywhere*
Provided as Microsoft Teams Mobile and is a chargeable extra and requires your mobile connections to be via Flotek
CRM Integration*
Please check your CRM compatibility, Charged as an addon
SMS*
FloSMS is a free addon but SMS texts are chargeable as per your package
Record & Analytics*
Setup charge and monthly user fee applies
Learn more
Flo Support
Providing an enhanced level of technical support
With the addition of Flo Support, you benefit from system updates, monitoring and management with dedicated help desk support 7 days a week.
System Maintenance
Software Updates
Please note, some hardware vendors require additional licensing and we're unable to continue updates once devices are EOL
Handset Replacement
Excludes Damage or handheld devices, terms and conditions apply
VoIP Monitoring
Security Management
Firewall Configuration
DDoS Protection
Multi Factor Authentication
Technical Support
7 Day Help Desk
On-site Support
User Training
Interested? Book a discovery meeting today
The first step towards transforming your business communications with VoIP is to arrange a discovery meeting, where you can tell us more about your business, challenges and ambitions.
Book a call
Our VoIP product portfolio
Our cloud-based communications solutions improve your customer connections, boost collaboration and reduce costs .
Technical Support Desk
All the help you need, from VoIP setup to troubleshooting—just a call or click away.
Remote Monitoring
We proactively monitor your VoIP systems to ensure crystal-clear calls and minimal downtime.
Online Learning Portal
Access easy-to-follow guides and tutorials to get the most from your VoIP solution.
Yealink Hardware Specialists
Expert advice and support for Yealink desk phones, headsets, and accessories.
Microsoft Teams Phone Integration
Certified Teams Phone specialists delivering Operator Connect as standard for seamless communication.
Flo Mobile Anywhere Integration
Unify your mobile and desk phone experience—take calls from anywhere, on any device.
Nationwide Installation & Support
Expert setup & support across the UK, 7 days a week. Whether it’s one site or many, we ensure a smooth, professional installation experience.
7-Day Support
Reliable assistance every day of the week—because business doesn’t stop on weekends.
It’s as easy as 1, 2,3…4
Transforming communication and collaboration in your business is a simple four steps process.
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Book a meeting
First, we’ll arrange a meeting to discuss your requirements.
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Free audit
Next, we’ll conduct a comprehensive audit of your current systems.
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Proposal
Based on the audit, we’ll provide a detailed proposal tailored to your needs.
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Project Management
Our team will work with your existing suppliers to ensure a smooth migration.
Schedule a Free IT Audit & Cost Breakdown
Our 45-point technical audit delivers a clear, jargon-free review of your IT and communications systems. You'll receive a red, amber, and green status report highlighting key areas for improvement—plus a detailed financial analysis of your monthly bills, giving you a transparent view of your current costs and opportunities to save.
Book a meeting
Trusted by 2000+ businesses across the UK
Your Questions, Answered.
We believe communication solutions should be simple and accessible. That’s why we’ve put together clear, straightforward answers to some of the most common questions about Hosted VoIP—covering everything from installation and number porting to training and support.
How long does it take from first contact to full installation?
Once you get in touch, we’ll quickly assess your needs and send over a tailored quote. If you're ready to proceed, you can sign online and we’ll take care of the rest—whether that’s migrating your existing numbers or setting up new ones. We can ship pre-configured handsets directly to you, set you up remotely the same day, or schedule an on-site installation with training—usually within 7 days, anywhere in the UK. For larger or more complex installations, timelines may vary depending on factors like data cabling or site readiness. However, we always aim to work to your schedule and minimise disruption.
Can I keep my existing phone numbers when switching to VoIP?
Yes, number porting is fully supported. We handle the entire process for you, ensuring your existing numbers are transferred seamlessly with minimal downtime.
What do I need on-site for installation?
A stable internet connection and power outlets for the VoIP devices are essential. Our team will assess your setup in advance and bring any additional equipment needed for a smooth install.
Is training provided for using the new VoIP system?
Absolutely. We offer flexible training options, including live sessions and access to our online learning portal with step-by-step guides, videos, and FAQs tailored to your setup.
What happens if I need help after installation?
Our technical support desk is available 7 days a week. We also provide remote monitoring to proactively detect and resolve issues before they affect your service.
Arrange your Teams discovery call today
Ready to explore how technology can better support your organisation?
The first step is a conversation—where we learn about your current setup, challenges, and future goals. From there, we’ll help shape a plan that aligns your tech with your ambitions.
Book a call at a time that suits you—we’re here to listen and guide.
The first step is a conversation—where we learn about your current setup, challenges, and future goals. From there, we’ll help shape a plan that aligns your tech with your ambitions.
Book a call at a time that suits you—we’re here to listen and guide.
..or call us today
If you would prefer to have a chat or need some quick info, please give us a call
02921 50 8000
..or call us today
If you would prefer to have a chat or need some quick info, please give us a call
02921 50 8000
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Events
Security Awareness Training | June
26 Jun 2025
10am - 11am
Microsoft Teams
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Security Awareness Training | July
31 Jul 2025
10am - 11am
Microsoft Teams
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Events
Security Awareness Training | August
21 Aug 2025
10am - 11am
Microsoft Teams
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Security Awareness Training | September
25 Sep 2025
10am - 11am
Microsoft Teams
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Events
Security Awareness Training | October
30 Oct 2025
10am - 11am
Microsoft Teams
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