Fully managed and secure technical support with no fuss
When system reliability and security are critical to your business and customers, Flotek’s Managed Support service is your virtual IT department, a dedicated extension to your team that’s by your side 7 days a week.
Making IT stress-free
When IT is working well, its impacts are almost invisible. Wouldn’t IT be great if IT was just as easy when something goes wrong? With a 7 day help desk, inclusive cyber security monitoring and government-level cyber security assessments, Flotek Managed IT Support looks after your tech leaving you free to focus on your business.
Our Managed IT Support Services
Solutions that keep your systems safe and sound so you can build your business.
Cyber Security
Planning, training and detection to keep your systems and people protected.
Microsoft Cloud
As a Microsoft partner we offer seamless expertise and service management.
Online Learning
Expert, flexible training to help your team make the most of your investment.
Our Managed IT Support Plans
We offer two straightforward packages which both include security as standard, while Flo360+ offers additional levels of security, protection and management for growing businesses.
Flo Protect+
Peace of mind comes as standard with unlimited Help Desk and onsite support, proactive monitoring, antivirus protection, secure backups and access to our e-learning portal.
Support
Expert help when you need it—fast, friendly, and 7 days a week.
7 Day Help Desk
Onsite Support
Remote Monitoring
Microsoft 365 Management
Software Updating
E-Learning Portal
Firewall Management
Protection
Robust cybersecurity to keep your data and systems safe.
Anti Virus Basic Protection
Anti Malware Protection
Ransomware Isolation
Flo Password Manager
Microsoft 365 Backup
Patch Management
Security Training
Management
Proactive IT management to keep everything running smoothly.
Account Manager
Annual Tech Review
Strategy & Planning
IT Asset Management
Network Management
Vendor Management
Disaster Recovery
Flo 360+
All the benefits of Flo Protect+
Along with your own branded online workspace and advanced cybersecurity protection for your system, devices and people.
Protection
CyberGuard Pro (MDR)
CyberGuard SAT
Phishing Simulation
Active Protect Monitoring
Management
Hub 365 Branded Intranet
Flo Signature Management
Support
SLA Escalation
Cyber Essentials Certification*
Interested? Book a discovery meeting today
The first step towards Managed IT support is arranging a discovery meeting, where you can tell us more about your business, challenges and ambitions.
Book a call
It’s as easy as 1, 2,3…4
Streamlining, improving and protecting your data and reputation is a simple four steps process.
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Book a meeting
First, we’ll arrange a meeting to discuss your requirements.
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Free audit
Next, we’ll conduct a comprehensive audit of your current systems.
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Proposal
Based on the audit, we’ll provide a detailed proposal tailored to your needs.
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Project Management
Our team will work with your existing suppliers to ensure a smooth migration.
Schedule a Free IT Audit & Cost Breakdown
Our 45-point technical audit delivers a clear, jargon-free review of your IT and communications systems. You'll receive a red, amber, and green status report highlighting key areas for improvement—plus a detailed financial analysis of your monthly bills, giving you a transparent view of your current costs and opportunities to save.
Book a meeting today
Supporting your growth, 7 days a week
Our Managed IT Support is always on hand, making it as easy as possible for you to make the most of solutions that fuel your business ambitions.
Technical Support Desk
All the support you need, whenever and wherever you need it.
Cyber Essentials
Protection from cyber threats with government-backed certification.
Remote Monitoring
Our proactive monitoring team fix issues before they become problems.
24/7/365 Cyberguard Security
Protecting your devices and Microsoft 365 services, all the time.
Microsoft 365
Secure, seamless collaborative working that’s simple and cost-effective.
Branded Intranet
An online workplace personalised to suit your business, brand and culture.
Microsoft Azure
Transform your infrastructure with scalable, integrated cloud IT services.
Digital Learning
Expert, flexible training to help your team make the most of your investment.
Trusted by 2000+ businesses across the UK
Your Questions, Answered.
We believe IT solutions should be simple and accessible, so here are some straightforward answers to a few common questions about Managed IT Support.
How do we get started?
Simply reach out to schedule a free consultation. We’ll assess your current IT setup, discuss your needs, and provide a tailored service plan. Once approved, we begin onboarding and supporting your systems right away.
Is there much for me to do to move to you?
Not at all! We handle the majority of the transition process, including data migration and system setup. We'll guide you through each step and ensure minimal disruption to your daily operations.
Are there any hidden fees?
No, we pride ourselves on transparency. Our packages clearly outline what's included, and there are no hidden fees. You'll always know exactly what you're paying for.
Are there any onboarding fees?
We offer various onboarding contract terms. Some include free onboarding, while others may require a fee for shorter-term contracts to cover our onboarding time. We'll work with you to find the best option for your needs.
What kind of support can we expect?
You can expect comprehensive support, including 24/7 monitoring, regular system updates, and prompt responses to any issues. Our team is dedicated to ensuring your IT infrastructure runs smoothly and securely.
Arrange your Teams discovery call today
Ready to explore how technology can better support your organisation?
The first step is a conversation—where we learn about your current setup, challenges, and future goals. From there, we’ll help shape a plan that aligns your tech with your ambitions.
Book a call at a time that suits you—we’re here to listen and guide.
The first step is a conversation—where we learn about your current setup, challenges, and future goals. From there, we’ll help shape a plan that aligns your tech with your ambitions.
Book a call at a time that suits you—we’re here to listen and guide.
..or call us today
If you would prefer to have a chat or need some quick info, please give us a call
02921 50 8000
..or call us today
If you would prefer to have a chat or need some quick info, please give us a call
02921 50 8000
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Events
Security Awareness Training | June
26 Jun 2025
10am - 11am
Microsoft Teams
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Security Awareness Training | July
31 Jul 2025
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Microsoft Teams
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Security Awareness Training | August
21 Aug 2025
10am - 11am
Microsoft Teams
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Security Awareness Training | September
25 Sep 2025
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Microsoft Teams
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Security Awareness Training | October
30 Oct 2025
10am - 11am
Microsoft Teams
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