Managed IT Support

From just £19.95 /Month

Take The Pressure Off With Our Managed IT Support Services

We offer technical support that’s a true extension of your team.

If you thought responsive, round-the-clock managed IT support was just all talk, think again.

Flotek’s managed IT services and support provide unlimited technical and strategic support that can extend to 24/7, 365, so we’re always on hand when you need us most.

It support overview

Managed IT Support
That Works

Your own IT Department at your beck & call.

With our range of tools and services, we’re confident we’ve got technical support down.

Flotek’s managed IT support services offer a dedicated help desk, 24/7 monitoring, patching & reporting, self-healing fixes through AI, advanced cyber-security audits & server management as standard.

We really can be by your side, not tucked away in the corner.

What we do

IT support icon

IT Support

Flotek’s Managed Technical Support Desk is truly responsive and designed to give you all the support you need when you really need it. 

Whether it’s a dedicated manager overseeing every ticket, regular audits and automatic updates, proactive monitoring or AI self-healing, we’re far more than your traditional, vanilla I.T. 

We’re a dedicated extension of your team that really understands your business and gets under the skin of your requirements.

microsoft logo

Microsoft Cloud

As a Microsoft Cloud partner, our focus is super-slick I.T service management, security monitoring and response, so you can work, organize and connect with confidence. 

Our expert blend of open and flexible technology and automation including Microsoft Azure, allows for quick and easy deployment and management of applications, as well as ongoing configuration, security assessment, advice and support.

Flotek Cyber Flo Protect Icon Wheel

Cyber Protect

Truly all-in-one cyber protection.

Cyber Flo Protect brings backup & next-generation AI-based anti-malware, antivirus and endpoint protection management; combined with the world’s best backup, recovery and disaster recovery to boot.

Once you’re fully protected with Cyber Flo Protect, the Flotek team also sets about scoring each user and providing ongoing vulnerability assessments to make sure everything’s always tight and cyber secure.

security icon

Cyber Security

Cyber attacks on data, infrastructure and your personnel can come at any time, from anywhere. 

Thankfully cyber is baked-in to everything we do and every product and service we offer. 

So whatever your business size, we can meet all your security needs, ensuring your users and I.T systems are fully protected with solutions covering Antivirus Management, Intrusion detection, threat planning, ransomware protection and employee training.

Flo Shield & Managed IT Plans

Compare features

Flo Shield

Included

Flo Protect

Included

Flo 360

Included
Word, Excel, Powerpoint, Teams, Outlook, Exchange, One Drive and Sharepoint
Unlimited IT Help Desk
Word, Excel, Powerpoint, Teams, Outlook, Exchange, One Drive and Sharepoint
Unlimited Onsite Support
Cloud Storage for Files and Emails
IT & Network Audit
Cloud Storage for Files and Emails
Remote Monitoring
Host online meetings, chat with your team and create team sites to share information and files
Microsoft 365 Management
Email hosting with 50GB Mailbox, use your own custom domain, manage calendars and schedule meetings
Patch Management
1TB of Onedrive storage, Save directly to Onedrive or Sharepoint, Share files with external contacts, securly share documents
Anti Virus Protection
Meets key international, regional and industry specific standards and terms with more than 1,000 security and privacy controls
Anti Malware Protection
Meets key international, regional and industry specific standards and terms with more than 1,000 security and privacy controls
Ransomware Isolation
Enterprise grade endpoint security across your devices, control who has access to company info and apply policies that pre breach threat resistance
Account Management
Enterprise grade endpoint security across your devices, control who has access to company info and apply policies that pre breach threat resistance
Annual Tech Review
Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipte data
Backup Management
Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipte data
Email Security Protection
Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipte data
Password Manager (Flo Vault)
Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipte data
Flo E-Learning
Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipe data
Flo Security Training
Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipe data
Microsoft 365 Backup
Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipe data
MDR & Microsoft 365 SOC
Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipe data
Flo Signature Management
Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipe data
Cyber Essentials*

Compare features

Flo Secure

Included

Flo Protect

Included

Flo 360

Included
Word, Excel, Powerpoint, Teams, Outlook, Exchange, One Drive and Sharepoint
Unlimited IT Help Desk
Word, Excel, Powerpoint, Teams, Outlook, Exchange, One Drive and Sharepoint
Unlimited Onsite Support
Cloud Storage for Files and Emails
IT & Network Audit
Cloud Storage for Files and Emails
Vulnerability Scanning
Host online meetings, chat with your team and create team sites to share information and files
24/7/365 Monitoring
Email hosting with 50GB Mailbox, use your own custom domain, manage calendars and schedule meetings
Patch Management
1TB of Onedrive storage, Save directly to Onedrive or Sharepoint, Share files with external contacts, securly share documents
Anti Virus Protection
Meets key international, regional and industry specific standards and terms with more than 1,000 security and privacy controls
Anti Malware Protection
Meets key international, regional and industry specific standards and terms with more than 1,000 security and privacy controls
Ransomware Watch
Enterprise grade endpoint security across your devices, control who has access to company info and apply policies that pre breach threat resistance
URL Filtering
Enterprise grade endpoint security across your devices, control who has access to company info and apply policies that pre breach threat resistance
Web Browser Protection
Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipte data
USB Device Management
Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipte data
Email Security
Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipte data
Flo Pre Pay
Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipte data
Microsoft 365 Backup
Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipte data
Password Vault
Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipe data
Flo E-learning
Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipe data
Flo Security Training
Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipe data
Flo Signature Management
Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipe data
Cyber Active Protect
Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipe data
Cyber Essentials*

Compare features

Cyber Protect

Included

Flo Protect

Included

Flo Protect

Included
Word, Excel, Powerpoint, Teams, Outlook, Exchange, One Drive and Sharepoint
Unlimited Service Desk
Word, Excel, Powerpoint, Teams, Outlook, Exchange, One Drive and Sharepoint
#CyberFit Audit
Cloud Storage for Files and Emails
Vulnerability Scanning
Host online meetings, chat with your team and create team sites to share information and files
24/7/365 Monitoring
Email hosting with 50GB Mailbox, use your own custom domain, manage calendars and schedule meetings
Patch Management
1TB of Onedrive storage, Save directly to Onedrive or Sharepoint, Share files with external contacts, securly share documents
Anti Virus Protection
Meets key international, regional and industry specific standards and terms with more than 1,000 security and privacy controls
Anti Malware Protection
Enterprise grade endpoint security across your devices, control who has access to company info and apply policies that pre breach threat resistance
URL Filtering
Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipte data
USB Device Management
Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipte data
Email Security
Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipte data
Microsoft 365 Backup
Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipte data
Dark Web Scanning
Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipe data
Disaster Recovery Testing

Features & Benefits of our Managed Technical Support

Responsive Service

Help on-hand from our UK Technical Support team – that can extend to 24/7, 365 days a year, even at Christmas

Unlimited Support

Unlimited telephone & email support from our experts with onsite escalation

Monitoring

Proactive I.T monitoring for all your managed devices

Patching & Updates

Keeping you secure & up-to-date with proactive device updates & security-patch management

Audits

Keeping performance & security at its highest with regular system audits

Server Management

Keeping your servers in tip-top shape, in your office or in the Cloud

Peripherals

Maintenance & support on all peripheral items such as printers, switches and routers

Advanced Cyber Security

The latest anti-virus protection & detection as standard

Your I.T Team

Ongoing technical and strategic I.T advice to fit your unique requirements

Truly loved by our customers & always striving to improve

Google Reviews
Trustpilot
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nhs ox logo

Next-Generation telephony for NHS Oxleas

How Flotek’s next-generation telephony platform benefited 3500 users across 80 sites.

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reeds logo

Driving customer service forward for Reed Autos

How Flotek helped Reed Autos transform customer service with Flo Anywhere.

From just

£19.95

/month

IT Support Plans

Technical support that’s a true extension of your team.

Pricing starts from just £19.95 per month, per user.

Why choose Flotek

Our promise to you

Why Choose Flotek - Annie

Always On.

Wherever your team is at, wherever you do business; staying connected with unfaltering internet back-up to boot is mission-critical for businesses whatever their size.

Why Choose Flotek - Charlotte

Always By Your Side.

Innovative, cost-effective, tried & tested solutions, not to mention our friendly and experienced team always on-hand to ensure you're right where you need to be.

Why Choose Flotek - Henry

Always Secure.

Flotek's got cyber sussed, with the highest security baked-in to all our products and best practice strategies putting the right defences in place for when it happens.

Why Choose Flotek - Mike

Always Giving Back.

From rewarding our loyal customers, to promoting well-being and supporting charitable causes, every product and service we offer is delivered with expertise, passion and heart.

Get in touch

We love to chat, call us or why not try our Live Chat?

AThe Maltings
East Tyndall Street
Cardiff
CF23 5EA

T02921 50 8000

EHello@Flotek.io

A2 New Mill Court
Enterprise Park
Llansamlet  Swansea
SA7 9FG

T01792 345537

EHello@Flotek.io

AUnit N12b, Phase 1
1 Davy Road
Plymouth Science Park, Plymouth
PL6 8BX

T02921 508000

EHello@Flotek.io

AWarrington Business Park
Long Lane
Warrington
WA2 8TX

T02921 508000

EHello@Flotek.io

A4th Floor
Chantry House
Andover
SP10 1RL

T02921 508000

EHello@Flotek.io

Malcolm Holland, the Managing Director of Flotek Group

Hi I’m Malcolm

Speak with me today





    When would you like to chat?

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