From just £19.95 /Month
Take The Pressure Off With Our Managed IT Support Services
We offer technical support that’s a true extension of your team.
If you thought responsive, round-the-clock managed IT support was just all talk, think again.
Flotek’s managed IT services and support provide unlimited technical and strategic support that can extend to 24/7, 365, so we’re always on hand when you need us most.
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Managed IT Support
That Works
Your own IT Department at your beck & call.
With our range of tools and services, we’re confident we’ve got technical support down.
Flotek’s managed IT support services offer a dedicated help desk, 24/7 monitoring, patching & reporting, self-healing fixes through AI, advanced cyber-security audits & server management as standard.
We really can be by your side, not tucked away in the corner.
What we do
IT Support
Flotek’s Managed Technical Support Desk is truly responsive and designed to give you all the support you need when you really need it.
Whether it’s a dedicated manager overseeing every ticket, regular audits and automatic updates, proactive monitoring or AI self-healing, we’re far more than your traditional, vanilla I.T.
We’re a dedicated extension of your team that really understands your business and gets under the skin of your requirements.
Microsoft Cloud
As a Microsoft Cloud partner, our focus is super-slick I.T service management, security monitoring and response, so you can work, organize and connect with confidence.
Our expert blend of open and flexible technology and automation including Microsoft Azure, allows for quick and easy deployment and management of applications, as well as ongoing configuration, security assessment, advice and support.
Cyber Protect
Truly all-in-one cyber protection.
Cyber Flo Protect brings backup & next-generation AI-based anti-malware, antivirus and endpoint protection management; combined with the world’s best backup, recovery and disaster recovery to boot.
Once you’re fully protected with Cyber Flo Protect, the Flotek team also sets about scoring each user and providing ongoing vulnerability assessments to make sure everything’s always tight and cyber secure.
Cyber Security
Cyber attacks on data, infrastructure and your personnel can come at any time, from anywhere.
Thankfully cyber is baked-in to everything we do and every product and service we offer.
So whatever your business size, we can meet all your security needs, ensuring your users and I.T systems are fully protected with solutions covering Antivirus Management, Intrusion detection, threat planning, ransomware protection and employee training.
Managed IT Support Plans
Compare features |
Flo ShieldIncluded |
Flo ProtectIncluded |
Flo 360Included |
|---|---|---|---|
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Word, Excel, Powerpoint, Teams, Outlook, Exchange, One Drive and Sharepoint
Unlimited IT Help Desk
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Word, Excel, Powerpoint, Teams, Outlook, Exchange, One Drive and Sharepoint
Unlimited Onsite Support
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Cloud Storage for Files and Emails
IT & Network Audit
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Cloud Storage for Files and Emails
Remote Monitoring
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Host online meetings, chat with your team and create team sites to share
information and files
Microsoft 365 Management
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Email hosting with 50GB Mailbox, use your own custom domain, manage
calendars and schedule meetings
Patch Management
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1TB of Onedrive storage, Save directly to Onedrive or Sharepoint, Share
files with external contacts, securly share documents
Anti Virus Basic Protection
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Meets key international, regional and industry specific standards and terms
with more than 1,000 security and privacy controls
Anti Malware Protection
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Meets key international, regional and industry specific standards and terms
with more than 1,000 security and privacy controls
Ransomware Isolation
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Enterprise grade endpoint security across your devices, control who has
access to company info and apply policies that pre breach threat resistance
Account Management
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Enterprise grade endpoint security across your devices, control who has
access to company info and apply policies that pre breach threat resistance
Annual Tech Review
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Configure security featutes and settings on PC's and mobile devices, auto
deploy apps, apply security policies and remotely wipte data
Backup Management
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Configure security featutes and settings on PC's and mobile devices, auto
deploy apps, apply security policies and remotely wipte data
Email Security Protection
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Configure security featutes and settings on PC's and mobile devices, auto
deploy apps, apply security policies and remotely wipte data
Password Manager (Flo Vault)
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Configure security featutes and settings on PC's and mobile devices, auto
deploy apps, apply security policies and remotely wipte data
Flo E-Learning
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Configure security featutes and settings on PC's and mobile devices, auto
deploy apps, apply security policies and remotely wipe data
Flo Security Training
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Configure security featutes and settings on PC's and mobile devices, auto
deploy apps, apply security policies and remotely wipe data
Microsoft 365 Backup
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Configure security featutes and settings on PC's and mobile devices, auto
deploy apps, apply security policies and remotely wipe data
CyberGuard Pro(Device & Cloud Security) |
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Configure security featutes and settings on PC's and mobile devices, auto
deploy apps, apply security policies and remotely wipe data
Flo Signature Management
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Configure security featutes and settings on PC's and mobile devices, auto
deploy apps, apply security policies and remotely wipe data
Cyber Active Protect to Flo 360
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Configure security featutes and settings on PC's and mobile devices, auto
deploy apps, apply security policies and remotely wipe data
Cyber Essentials*
|
Compare features |
Flo SecureIncluded |
Flo ProtectIncluded |
Flo 360Included |
|---|---|---|---|
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Word, Excel, Powerpoint, Teams, Outlook, Exchange, One Drive and Sharepoint
Unlimited IT Help Desk
|
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Word, Excel, Powerpoint, Teams, Outlook, Exchange, One Drive and Sharepoint
Unlimited Onsite Support
|
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Cloud Storage for Files and Emails
IT & Network Audit
|
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Cloud Storage for Files and Emails
Vulnerability Scanning
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Host online meetings, chat with your team and create team sites to share information and files
24/7/365 Monitoring
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Email hosting with 50GB Mailbox, use your own custom domain, manage calendars and schedule meetings
Patch Management
|
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1TB of Onedrive storage, Save directly to Onedrive or Sharepoint, Share files with external contacts, securly share documents
Anti Virus Protection
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Meets key international, regional and industry specific standards and terms with more than 1,000 security and privacy controls
Anti Malware Protection
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Meets key international, regional and industry specific standards and terms with more than 1,000 security and privacy controls
Ransomware Watch
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Enterprise grade endpoint security across your devices, control who has access to company info and apply policies that pre breach threat resistance
URL Filtering
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Enterprise grade endpoint security across your devices, control who has access to company info and apply policies that pre breach threat resistance
Web Browser Protection
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Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipte data
USB Device Management
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Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipte data
Email Security
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Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipte data
Flo Pre Pay
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Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipte data
Microsoft 365 Backup
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Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipte data
Password Vault
|
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Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipe data
Flo E-learning
|
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Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipe data
Flo Security Training
|
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Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipe data
Flo Signature Management
|
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Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipe data
Cyber Active Protect
|
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Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipe data
Cyber Essentials*
|
Compare features |
Cyber ProtectIncluded |
Flo ProtectIncluded |
Flo ProtectIncluded |
|---|---|---|---|
Word, Excel, Powerpoint, Teams, Outlook, Exchange, One Drive and Sharepoint
Unlimited Service Desk |
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Word, Excel, Powerpoint, Teams, Outlook, Exchange, One Drive and Sharepoint
#CyberFit Audit
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Cloud Storage for Files and Emails
Vulnerability Scanning |
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Host online meetings, chat with your team and create team sites to share information and files
24/7/365 Monitoring |
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Email hosting with 50GB Mailbox, use your own custom domain, manage calendars and schedule meetings
Patch Management |
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1TB of Onedrive storage, Save directly to Onedrive or Sharepoint, Share files with external contacts, securly share documents
Anti Virus Protection |
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Meets key international, regional and industry specific standards and terms with more than 1,000 security and privacy controls
Anti Malware Protection |
|||
Enterprise grade endpoint security across your devices, control who has access to company info and apply policies that pre breach threat resistance
URL Filtering |
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Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipte data
USB Device Management |
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Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipte data
Email Security |
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Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipte data
Microsoft 365 Backup |
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Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipte data
Dark Web Scanning |
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Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipe data
Disaster Recovery Testing |
Features & Benefits of our Managed Technical Support
Responsive Service
Help on-hand from our UK Technical Support team – that can extend to 24/7, 365 days a year, even at Christmas
Unlimited Support
Unlimited telephone & email support from our experts with onsite escalation
Monitoring
Proactive I.T monitoring for all your managed devices
Patching & Updates
Keeping you secure & up-to-date with proactive device updates & security-patch management
Audits
Keeping performance & security at its highest with regular system audits
Server Management
Keeping your servers in tip-top shape, in your office or in the Cloud
Peripherals
Maintenance & support on all peripheral items such as printers, switches and routers
Advanced Cyber Security
The latest anti-virus protection & detection as standard
Your I.T Team
Ongoing technical and strategic I.T advice to fit your unique requirements
Truly loved by our customers & always striving to improve
Transforming GGP Law's IT & CyberSecurity
Watch how Flotek’s CyberGuard and Microsoft Cloud Solution saved time and hassle across all GGP Law sites.
Better Comms & Support For Porters Estate Agents
How Flotek helped Porters Estate Agents transform their Comms with Flotek.
Communication infrastructure For Tear Scaffolding
How Flotek helped Tear Scaffolding with their communication needs after their office move.
From just
£19.95
/month
IT Support Plans
Technical support that’s a true extension of your team.
Pricing starts from just £19.95 per month, per user.
Why choose Flotek
Our promise to you
Always On.
Wherever your team is at, wherever you do business; staying connected with unfaltering internet back-up to boot is mission-critical for businesses whatever their size.
Always By Your Side.
Innovative, cost-effective, tried & tested solutions, not to mention our friendly and experienced team always on-hand to ensure you're right where you need to be.
Always Secure.
Flotek's got cyber sussed, with the highest security baked-in to all our products and best practice strategies putting the right defences in place for when it happens.
Always Giving Back.
From rewarding our loyal customers, to promoting well-being and supporting charitable causes, every product and service we offer is delivered with expertise, passion and heart.
