Managed IT Support

From just £19.95 /Month

Technical support
that's a true extension
of your team

If you thought responsive, round-the-clock I.T support was just all talk, think again.

Flotek’s Managed I.T Service provides unlimited technical and strategic support that can extend to 24/7, 365 so we’re always on-hand when you need us most.

It support overview

Your own IT Department at your beck & call

With our range of tools and services, we’re confident we’ve got technical support down.

Dedicated help desk; 24/7 monitoring; patching & reporting; self-healing fixes through AI; advanced cyber-security audits & server management as standard, we really can be by your side, not tucked away in the corner.

What we do

IT support icon

IT Support

Flotek’s Managed Technical Support Desk is truly responsive and designed to give you all the support you need when you really need it. 

Whether it’s a dedicated manager overseeing every ticket, regular audits and automatic updates, proactive monitoring or AI self-healing, we’re far more than your traditional, vanilla I.T. 

We’re a dedicated extension of your team that really understands your business and gets under the skin of your requirements.

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Microsoft Cloud

As a Microsoft Cloud partner, our focus is super-slick I.T service management, security monitoring and response, so you can work, organize and connect with confidence. 

Our expert blend of open and flexible technology and automation including Microsoft Azure, allows for quick and easy deployment and management of applications, as well as ongoing configuration, security assessment, advice and support.

Cyber Protect

Truly all-in-one cyber protection.

Cyber Flo Protect brings backup & next-generation AI-based anti-malware, antivirus and endpoint protection management; combined with the world’s best backup, recovery and disaster recovery to boot.

Once you’re fully protected with Cyber Flo Protect, the Flotek team also sets about scoring each user and providing ongoing vulnerability assessments to make sure everything’s always tight and cyber secure.

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Cyber Security

Cyber attacks on data, infrastructure and your personnel can come at any time, from anywhere. 

Thankfully cyber is baked-in to everything we do and every product and service we offer. 

So whatever your business size, we can meet all your security needs, ensuring your users and I.T systems are fully protected with solutions covering Antivirus Management, Intrusion detection, threat planning, ransomware protection and employee training.

Cyber Protect & Managed IT Plans

Compare features

Cyber Protect

Included

Flo Protect

Included

Flo Protect

Included
Word, Excel, Powerpoint, Teams, Outlook, Exchange, One Drive and Sharepoint
Unlimited Service Desk
Word, Excel, Powerpoint, Teams, Outlook, Exchange, One Drive and Sharepoint
#CyberFit Audit
Cloud Storage for Files and Emails
Vulnerability Scanning
Host online meetings, chat with your team and create team sites to share information and files
24/7/365 Monitoring
Email hosting with 50GB Mailbox, use your own custom domain, manage calendars and schedule meetings
Patch Management
1TB of Onedrive storage, Save directly to Onedrive or Sharepoint, Share files with external contacts, securly share documents
Anti Virus Protection
Meets key international, regional and industry specific standards and terms with more than 1,000 security and privacy controls
Anti Malware Protection
Enterprise grade endpoint security across your devices, control who has access to company info and apply policies that pre breach threat resistance
URL Filtering
Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipte data
USB Device Management
Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipte data
Email Security
Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipte data
Microsoft 365 Backup
Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipte data
Dark Web Scanning
Configure security featutes and settings on PC's and mobile devices, auto deploy apps, apply security policies and remotely wipe data
Disaster Recovery Testing

Features & Benefits of our Managed Technical Support

Responsive Service

Help on-hand from our UK Technical Support team – that can extend to 24/7, 365 days a year, even at Christmas

Unlimited Support

Unlimited telephone & email support from our experts with onsite escalation

Monitoring

Proactive I.T monitoring for all your managed devices

Patching & Updates

Keeping you secure & up-to-date with proactive device updates & security-patch management

Audits

Keeping performance & security at its highest with regular system audits

Server Management

Keeping your servers in tip-top shape, in your office or in the Cloud

Peripherals

Maintenance & support on all peripheral items such as printers, switches and routers

Advanced Cyber Security

The latest anti-virus protection & detection as standard

Your I.T Team

Ongoing technical and strategic I.T advice to fit your unique requirements

Truly loved by our customers & always striving to improve

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Trustpilot
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Driving customer service forward for Reed Autos

How Flotek helped Reed Autos transform customer service with Flo Anywhere.

From just

£19.95

/month

IT Support Plans

Technical support that’s a true extension of your team.

Pricing starts from just £19.95 per month, per user.

Why choose Flotek

Our promise to you

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Always On.

Wherever your team is at, wherever you do business; staying connected with unfaltering internet back-up to boot is mission-critical for businesses whatever their size.

Mal phone

Always By Your Side.

Innovative, cost-effective, tried & tested solutions, not to mention our friendly and experienced team always on-hand to ensure you're right where you need to be.

Dave Ipad

Always Secure.

Flotek's got cyber sussed, with the highest security baked-in to all our products and best practice strategies putting the right defences in place for when it happens.

James openarms

Always Giving Back.

From rewarding our loyal customers, to promoting well-being and supporting charitable causes, every product and service we offer is delivered with expertise, passion and heart.

Get in touch

We love to chat, call us or why not try our Live Chat?

AThe Maltings
East Tyndall Street
Cardiff
CF23 5EA

T02921 50 8000

EHello@Flotek.io

A2 New Mill Court
Enterprise Park
Llansamlet  Swansea
SA7 9FG

T01792 345537

EHello@Flotek.io

AUnit MSU9a, L1.1
Charles Street
Plymouth, Devon
PL1 1EA

T02921 508000

EHello@Flotek.io

Mal Help

Hi I’m Malcolm

Speak with me today





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