Fully managed and secure IT support with no fuss

When system reliability and security are critical to your business and customers, Flotek’s Managed Support service is your virtual IT department, a dedicated extension to your team that’s by your side 7 days a week.

There when you need us

Help is always on hand from our dedicated Technical Support Team, 7 days a week.

Keeping you secure

Antivirus, malware and ransomware monitoring and detection as standard.

Support per-user

Jargon-free support that’s priced on a per-user basis to protect your team and business.

Proactive team

Monitoring your systems and backups to keep your business updated and secure.

Making Managed IT Support stress-free

When IT is working well, its impacts are almost invisible. Wouldn’t IT be great if IT was just as easy when something goes wrong? With a 7 day help desk, inclusive cyber security monitoring and government-level cyber security assessments, Flotek Managed IT Support looks after your tech leaving you free to focus on your business.

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Our Managed IT Support Services

Solutions that keep your systems safe and sound so you can build your business.

Our Managed IT Support Plans

We offer two straightforward packages which both include security as standard, while Flo360+ offers additional levels of security, protection and management for growing businesses.

Flo Protect+

Peace of mind comes as standard with unlimited Help Desk and onsite support, proactive monitoring, antivirus protection, secure backups and access to our e-learning portal.

Support

Expert help when you need it—fast, friendly, and 7 days a week.

7 Day Help Desk

Onsite Support

Remote Monitoring

Microsoft 365 Management

Software Updating

E-Learning Portal

Firewall Management

Protection

Robust cybersecurity to keep your data and systems safe.

Anti Virus Basic Protection

Anti Malware Protection

Ransomware Isolation

Flo Password Manager

Microsoft 365 Backup

Patch Management

Security Training

Management

Proactive IT management to keep everything running smoothly.

Account Manager

Annual Tech Review

Strategy & Planning

IT Asset Management

Network Management

Vendor Management

Disaster Recovery

Flo 360+

All the benefits of Flo Protect+

Along with your own branded online workspace and advanced cybersecurity protection for your system, devices and people.

Protection

CyberGuard Pro (MDR)

CyberGuard SAT

Phishing Simulation

Active Protect Monitoring

Management

Hub 365 Branded Intranet

Flo Signature Management

Support

SLA Escalation

Cyber Essentials Certification*

Interested? Book a discovery meeting today

The first step towards Managed IT support is arranging a discovery meeting, where you can tell us more about your business, challenges and ambitions.

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It’s as easy as 1, 2,3…4

Streamlining, improving and protecting your data and reputation is a simple four steps process.

Book a meeting

First, we’ll arrange a meeting to discuss your requirements.

Free audit

Next, we’ll conduct a comprehensive audit of your current systems.

Proposal

Based on the audit, we’ll provide a detailed proposal tailored to your needs.

Project Management

Our team will work with your existing suppliers to ensure a smooth migration.

Schedule a Free IT Audit & Cost Breakdown

Our 45-point technical audit delivers a clear, jargon-free review of your IT and communications systems. You'll receive a red, amber, and green status report highlighting key areas for improvement—plus a detailed financial analysis of your monthly bills, giving you a transparent view of your current costs and opportunities to save.

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Supporting your growth, 7 days a week

Our Managed IT Support is always on hand, making it as easy as possible for you to make the most of solutions that fuel your business ambitions.

Technical Support Desk

All the support you need, whenever and wherever you need it.

Cyber Essentials

Protection from cyber threats with government-backed certification.

Remote Monitoring

Our proactive monitoring team fix issues before they become problems.

24/7/365 Cyberguard Security

Protecting your devices and Microsoft 365 services, all the time.

Microsoft 365

Secure, seamless collaborative working that’s simple and cost-effective.

Branded Intranet

An online workplace personalised to suit your business, brand and culture.

Microsoft Azure

Transform your infrastructure with scalable, integrated cloud IT services.

Digital Learning

Expert, flexible training to help your team make the most of your investment.

Trusted by 2000+ businesses across the UK

Your Questions, Answered.

We believe IT solutions should be simple and accessible, so here are some straightforward answers to a few common questions about Managed IT Support.

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How do we get started?

Simply reach out to schedule a free consultation. We’ll assess your current IT setup, discuss your needs, and provide a tailored service plan. Once approved, we begin onboarding and supporting your systems right away.

Is there much for me to do to move to you?

Not at all! We handle the majority of the transition process, including data migration and system setup. We'll guide you through each step and ensure minimal disruption to your daily operations.

Are there any hidden fees?

No, we pride ourselves on transparency. Our packages clearly outline what's included, and there are no hidden fees. You'll always know exactly what you're paying for.

Are there any onboarding fees?

We offer various onboarding contract terms. Some include free onboarding, while others may require a fee for shorter-term contracts to cover our onboarding time. We'll work with you to find the best option for your needs.

What kind of support can we expect?

You can expect comprehensive support, including 24/7 monitoring, regular system updates, and prompt responses to any issues. Our team is dedicated to ensuring your IT infrastructure runs smoothly and securely.

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Arrange your Teams discovery call today

Ready to explore how technology can better support your organisation?
The first step is a conversation—where we learn about your current setup, challenges, and future goals. From there, we’ll help shape a plan that aligns your tech with your ambitions.

Book a call at a time that suits you—we’re here to listen and guide.