Fully managed IT support services - secure, reliable and stress-free
Discover fully managed IT services built around you. At Flotek, we help UK businesses work smarter with solutions including 24/7 remote monitoring, proactive support, advanced cybersecurity and VoIP telephony.
Making Managed IT Support stress-free
We specialise in taking the hassle out of IT. With our managed IT services, companies like yours can expect a drop in downtime, protection from cyber threats and the ability to focus on what they do best.
Our team will handle every aspect of your IT needs, providing expert support any day of the week and proactively monitoring your systems to spot emerging concerns and nip them in the bud before you even notice they’re there.
Best of all, our cost-effective, per-user pricing means we can even save you money in the process.
Our team will handle every aspect of your IT needs, providing expert support any day of the week and proactively monitoring your systems to spot emerging concerns and nip them in the bud before you even notice they’re there.
Best of all, our cost-effective, per-user pricing means we can even save you money in the process.
Our Managed IT Support Services
We offer two straightforward packages for IT support services which both include security as standard, while Flo360+ offers additional levels of security, protection and management for growing businesses.
Cyber Security
Planning, training and detection to keep your systems and people protected.
Microsoft Cloud
As a Microsoft partner we offer seamless expertise and service management.
Online Learning
Expert, flexible training to help your team make the most of your investment.
Our Managed IT Support Plans
We offer two straightforward packages which both include security as standard, while Flo360+ offers additional levels of security, protection and management for growing businesses.
Flo Protect+
Peace of mind comes as standard with unlimited Help Desk and onsite support, proactive monitoring, antivirus protection, secure backups and access to our e-learning portal.
Support
Expert help when you need it—fast, friendly, and 7 days a week.
7 Day Help Desk
Onsite Support
Remote Monitoring
Microsoft 365 Management
Software Updating
E-Learning Portal
Firewall Management
Protection
Robust cybersecurity to keep your data and systems safe.
Anti Virus Basic Protection
Anti Malware Protection
Ransomware Isolation
Flo Password Manager
Microsoft 365 Backup
Patch Management
Security Training
Management
Proactive IT management to keep everything running smoothly.
Account Manager
Annual Tech Review
Strategy & Planning
IT Asset Management
Network Management
Vendor Management
Disaster Recovery
Flo 360+
All the benefits of Flo Protect+
Along with your own branded online workspace and advanced cybersecurity protection for your system, devices and people.
Protection
CyberGuard Pro (MDR)
CyberGuard SAT
Phishing Simulation
Active Protect Monitoring
Management
Hub 365 Branded Intranet
Flo Signature Management
Support
SLA Escalation
Cyber Essentials Certification*
Interested? Book a discovery meeting today
The first step towards Managed IT support is arranging a discovery meeting, where you can tell us more about your business, challenges and ambitions.
Book a call
It’s as easy as 1, 2,3…4
Streamlining, improving and protecting your data and reputation is a simple four steps process.
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Book a meeting
First, we’ll arrange a meeting to discuss your requirements.
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Free audit
Next, we’ll conduct a comprehensive audit of your current systems.
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Proposal
Based on the audit, we’ll provide a detailed proposal tailored to your needs.
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Project Management
Our team will work with your existing suppliers to ensure a smooth migration.
Schedule a Free IT Audit & Cost Breakdown
Our 45-point technical audit delivers a clear, jargon-free review of your IT and communications systems. You'll receive a red, amber, and green status report highlighting key areas for improvement—plus a detailed financial analysis of your monthly bills, giving you a transparent view of your current costs and opportunities to save.
Book a meeting today
Business IT support services that work as hard as you do
Access a complete suite of managed IT services designed to make your work go further and unlock the next stage of your business’ growth.
Technical Support Desk
All the support you need, whenever and wherever you need it.
Cyber Essentials
Protection from cyber threats with government-backed certification.
Remote Monitoring
Our proactive monitoring team fix issues before they become problems.
24/7/365 Cyberguard Security
Protecting your devices and Microsoft 365 services, all the time.
Microsoft 365
Secure, seamless collaborative working that’s simple and cost-effective.
Branded Intranet
An online workplace personalised to suit your business, brand and culture.
Microsoft Azure
Transform your infrastructure with scalable, integrated cloud IT services.
Digital Learning
Expert, flexible training to help your team make the most of your investment.
Trusted by 2000+ businesses across the UK
Your Questions, Answered.
Get answers to some of the most frequently asked questions about our managed IT support services below. To speak to an expert, just call us on 02921 508000.
How do we get started?
Getting started with business IT support services from Flotek is easy. Simply reach out to schedule a free consultation. We’ll assess your current IT setup, discuss your needs and provide a tailored service plan. Once approved, we begin onboarding and supporting your systems right away.
How easy is it to move over to Flotek’s IT support services?
Very! We handle the majority of the transition process, including data migration and system setup. We'll guide you through each step and ensure minimal disruption to your daily operations.
Are there any hidden fees?
None. We pride ourselves on transparency. Our managed IT support packages clearly outline what's included, and there are no hidden fees. You'll always know exactly what you're paying for.
Are there any onboarding fees?
For many of our contracts, there are no onboarding fees. Some of our more complex agreements may include an onboarding fee because of the scale of the setup process, but we will always make this clear upfront.
What kind of support can we expect?
Our fully managed IT support plans give you access to our expert support team. You can expect comprehensive assistance, including 24/7 monitoring, regular system updates and prompt responses to any issues. Our team is dedicated to ensuring your IT infrastructure runs smoothly and securely.
What are your service level agreements (SLAs)?
We understand how important reliable IT support is. Our IT service SLAs include the guarantee of a 15-minute response time for urgent issues and a fix within 24 hours.
How is pricing determined, and what do your plans cost for SMBs?
Our plans are priced on a per-user basis. This makes our services more easily scalable and allows them to grow as your business does. It also means prices can be kept lower for smaller businesses while remaining cost efficient for larger organisations.
How do you handle data backups and disaster recovery?
Flotek’s managed IT support plans include access to cloud software such as Microsoft 365, meaning your data will be automatically backed up to offsite servers, allowing for quick, easy recovery in disaster situations.
Arrange your Teams discovery call today
Ready to explore how technology can better support your organisation?
The first step is a conversation—where we learn about your current setup, challenges, and future goals. From there, we’ll help shape a plan that aligns your tech with your ambitions.
Book a call at a time that suits you—we’re here to listen and guide.
The first step is a conversation—where we learn about your current setup, challenges, and future goals. From there, we’ll help shape a plan that aligns your tech with your ambitions.
Book a call at a time that suits you—we’re here to listen and guide.
..or call us today
If you would prefer to have a chat or need some quick info, please give us a call
02921 50 8000
..or call us today
If you would prefer to have a chat or need some quick info, please give us a call
02921 50 8000
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Events
Cybersecurity Awareness Training – Free Monthly Webinars
Cybersecurity Awareness Training – Free Monthly Webinars
30 Oct 2025
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