Fully Managed IT Support St Asaph

IT support in St Asaph is delivered by Flotek’s local team and Purple Army network, supporting businesses across North Wales with secure, reliable and scalable IT, VoIP and cyber security services.

Always-on support

Local St Asaph engineers provide fast, reliable support when you need it most.

Data protection

Continuous monitoring and protection against cyber threats, malware, ransomware and evolving security risks.

Simple IT help

Clear, practical IT support with no jargon, just simple help that keeps your business running.

Local expertise

UK-wide expertise with strong local presence in St Asaph for faster response and compliance understanding.

Supporting Businesses with Reliable IT, VoIP, and Cyber Security

We support businesses across St Asaph and North Wales from our local office, delivering reliable, secure and scalable IT, VoIP and cyber security services designed to reduce disruption and improve performance.
Our team works closely with regional offices and our wider UK network to provide consistent, proactive support. Following strategic acquisitions such as OES (Office Equipment Systems), we’ve strengthened our local expertise and expanded our managed IT and print capabilities across North Wales.
With engineering teams also based in Chester and Warrington, we deliver fast, responsive support across the region. From IT support and cyber security to hosted VoIP and cloud solutions, we help businesses stay secure and connected every day.

Speak to our IT experts

Full suite of managed IT support services in St Asaph

Our Managed IT Support Plans

We offer two straightforward managed IT support packages, both including security as standard, while Flo360+ provides enhanced protection, proactive management and additional security features for growing businesses.

Flo Protect+

Peace of mind comes as standard with unlimited Help Desk and onsite support, proactive monitoring, antivirus protection, secure backups and access to our e-learning portal.

Support

Expert help when you need it—fast, friendly, and 7 days a week.

7 Day Help Desk

Onsite Support

Remote Monitoring

Microsoft 365 Management

Software Updating

E-Learning Portal

Firewall Management

Protection

Robust cybersecurity to keep your data and systems safe.

Anti Virus Basic Protection

Anti Malware Protection

Ransomware Isolation

Flo Password Manager

Microsoft 365 Backup

Patch Management

Security Training

Management

Proactive IT management to keep everything running smoothly.

Account Manager

Annual Tech Review

Strategy & Planning

IT Asset Management

Network Management

Vendor Management

Disaster Recovery

Flo 360+

All the benefits of Flo Protect+

Along with your own branded online workspace and advanced cybersecurity protection for your system, devices and people.

Protection

CyberGuard Pro (MDR)

Phishing Simulation

Cyber Security Training (SAT)

Active Protect Monitoring

3rd Party Vulnerability Patching

MS Secure Score Upgrade

Management

IT Policy Management

Flo Signature Management

Support

SLA Escalation

Cyber Essentials Certification*

Cyber Security & Ai Training

Interested? Book a discovery meeting today

The first step towards Managed IT support is arranging a discovery meeting, where you can tell us more about your business, challenges and ambitions.

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Who do we provide managed IT support to in St Asaph

Work in another sector?

Discover how our team is driving growth for partners in a range of industries

View case studies

Why choose Flotek as your local St Asaph IT partner?

We don’t just deliver IT services. We become a trusted technology partner for businesses in St Asaph, supporting your day-to-day operations with practical, proactive and reliable IT expertise.

Proactive Monitoring

We continuously monitor systems to identify and fix issues before they affect performance.

Microsoft Azure

Flexible and secure cloud infrastructure built to support growth and long-term resilience.

Support Desk

Friendly engineers providing quick, practical help to keep your business running without disruption.

24/7 Protection

Always-on security monitoring designed to detect and respond to threats in real time.

Microsoft 365

Cloud-based tools that improve collaboration, communication and productivity across your organisation.

VoIP Communications

Modern phone systems that keep your team connected wherever they are working.

Cyber Essentials

Guidance and support to help you achieve certification and strengthen your security posture.

Staff Training

Simple, effective digital learning tools that improve IT awareness and reduce risk.

Managed IT support in St Asaph

Our Purple Army delivers dependable, fully managed IT and cybersecurity services in St Asaph, giving you the breathing room to focus on what’s most important for your business.

Based elsewhere in the region? Our St Asaph team covers the whole area. See our managed IT support in North Wales page for full coverage.

Reduced downtime
Friendly support
UK-wide service
Regional teams

Trusted by 2000+ businesses across the UK

FAQs about IT support in ST Asaph

Get answers to some of the most frequently asked questions about our managed IT support services below. To speak to an expert, just call us on 02921 508000.

Ask us a question

Do you provide all your IT services in St Asaph?

Yes, we offer our full range of services in St Asaph and across North Wales, including IT Support, Cyber Security, VOIP Hosted Phones, and more.

How far outside of St Asaph do you provide services?

We support businesses across North Wales, Chester, Warrington, and the wider North West. If you're unsure whether we cover your area, just get in touch.

What happened to OES (Office Equipment Systems)?

OES was acquired in 2024 as part of our expansion into North Wales. Their team and customers are now part of our wider business, and we continue to support them with the same high standards.

Can you help with Cyber Essentials in North Wales?

Yes. Our Cyber Engineers can guide your business through the Cyber Essentials certification process, helping you meet compliance and improve your cyber security posture.

Do you offer VOIP Hosted Phones in St Asaph?

Absolutely. We provide VOIP Hosted Phone systems in North Wales that are scalable, cost-effective, and fully supported by our local and regional teams.

Where is your St Asaph office based?

Our office is located at: Nexus House, New Vision Business Park, St Asaph, LL17 0LP

What is included in your managed IT support in St Asaph?

Our managed IT support in St Asaph includes monitoring, helpdesk support, cybersecurity protection, Microsoft 365 management, backups and proactive maintenance to keep systems running smoothly.

Does your IT support cover both Mac and Windows systems?

Yes, we support both Mac and Windows environments, ensuring seamless compatibility, security and reliable performance across your entire IT setup.

Can you help me get the right IT support in St Asaph?

Yes, we assess your business needs and recommend tailored IT support solutions that match your goals, budget and operational requirements.

What is the cost of managed IT services in St Asaph?

Costs vary depending on users and requirements, with flexible, scalable pricing designed to suit SMEs and growing businesses.

Send us your enquiry today

Use the contact form to tell us what you need help with, whether it’s IT support, cybersecurity, communications, billing, an existing issue, or a general question.

Choose the right enquiry type from the dropdown and we’ll make sure it reaches the right place, whether that’s sales or helpdesk.

Once submitted, we’ll review your enquiry and one of our team will come back to you as soon as they can.

..or call us today

If you would prefer to have a chat or need some quick info, please give us a call