Introducing Microsoft Teams Voice Authorised Users

Introducing Microsoft Teams Voice
Authorised Users

Microsoft Teams Voice has released a new feature called “Authorised Users,” which allows authorised users to make changes to Auto Attendants and call queues without having to go into the Microsoft Teams Admin Centre (TAC).

This new feature provides businesses with the customisation they need to streamline their communication processes. With Authorised Users, your users can easily make changes to various features such as business hours greetings, after-hours greetings, holiday greetings, call queue greetings, music on hold, overflow voicemail greeting, and timeout shared voicemail greeting all from within the Teams Application Client.

Flotek Team-user changes Image

This feature is particularly useful because the Teams Admin Centre can be daunting for non-IT users. With Authorised Users, the average user can now easily edit greetings from within their existing Microsoft Teams Panel. For example, if you need to update a greeting to inform callers that you are busier than usual or you need an alert at the start of a call, you can simply make the necessary changes within a few clicks as an authorized user. 

Moreover, you can take advantage of Microsoft’s AI text-to-speech technology to save time and avoid having to re-record messages. Overall, Authorised Users provides businesses with an efficient way to manage their communication processes and empowers users to make necessary changes without IT assistance.

Sounds Great – What are the next steps?

Still not using Microsoft Teams Voice?

Contact us on 02921 508000 for a free no obligation 4 week trial.

Get in touch

We love to chat, call us or why not try our Live Chat?

AThe Maltings
East Tyndall Street
CF23 5EA

T02921 50 8000

A2 New Mill Court
Enterprise Park
Llansamlet  Swansea

T01792 345537

AUnit N12b, Phase 1
1 Davy Road
Plymouth Science Park, Plymouth

T02921 508000

AWarrington Business Park
Long Lane

T02921 508000

A4th Floor
Chantry House
SP10 1RL

T02921 508000

Malcolm Holland, the Managing Director of Flotek Group

Hi I’m Malcolm

Speak with me today

    When would you like to chat?