A Smart Cloud-Based Call Management System.
Handle incoming calls on your terms with our call management system.
Cloud Q puts comprehensive call management back into your own hands.
Inbound calls are often the lifeblood of a business, yet so many businesses often feel restricted by their network operator.
Flotek’s Cloud Q sets you free.
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Call Manage & Carry On With Our Call Management System.
As a comprehensive call management system, Cloud Q puts incoming call management back in your hands.
Now you can self-service, make changes, and get instant access to reports when you need them.
In turn, maximising the number of inbound calls, handling them efficiently, and enhancing your customer service.
Features & Benefits of Cloud Q:
Time & Day Call Routing
Schedule call routing in line with your business hours and call-handling preferences
Easy Online App
For changes and quick access to stats
Call recording
Record all inbound calls for compliance
Voicemail
Let callers choose to leave a message
Advanced Statistics
Online portal for comprehensive call stats
Queue Announcement
Let your customers know their queue position
Area-based Routing
Route calls by number or area code
Interactive Announcement
Upload sound files to communicate with your customers
Call Whisper
Play caller announcement to your team before answering
Truly loved by our customers & always striving to improve
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Why choose Flotek
Our promise to you
Always On.
Wherever your team is at, wherever you do business; staying connected with unfaltering internet back-up to boot is mission-critical for businesses whatever their size.
Always By Your Side.
Innovative, cost-effective, tried & tested solutions, not to mention our friendly and experienced team always on-hand to ensure you're right where you need to be.
Always Secure.
Flotek's got cyber sussed, with the highest security baked-in to all our products and best practice strategies putting the right defences in place for when it happens.
Always Giving Back.
From rewarding our loyal customers, to promoting well-being and supporting charitable causes, every product and service we offer is delivered with expertise, passion and heart.
