8.Cloud Q

A Smart Cloud-Based Call Management System.

Handle incoming calls on your terms with our call management system.

Cloud Q puts comprehensive call management back into your own hands.

Inbound calls are often the lifeblood of a business, yet so many businesses often feel restricted by their network operator.

Flotek’s Cloud Q sets you free.

cloud q overview

Call Manage & Carry On With Our Call Management System.

As a comprehensive call management system, Cloud Q puts incoming call management back in your hands.

Now you can self-service, make changes, and get instant access to reports when you need them.

In turn, maximising the number of inbound calls, handling them efficiently, and enhancing your customer service.

Features & Benefits of Cloud Q:

Time & Day Call Routing

Schedule call routing in line with your business hours and call-handling preferences

Easy Online App

For changes and quick access to stats

Call recording

Record all inbound calls for compliance

Voicemail

Let callers choose to leave a message

Advanced Statistics

Online portal for comprehensive call stats

Queue Announcement

Let your customers know their queue position

Area-based Routing

Route calls by number or area code

Interactive Announcement

Upload sound files to communicate with your customers

Call Whisper

Play caller announcement to your team before answering

Truly loved by our customers & always striving to improve

Google Reviews
Trustpilot
feefo
nhs
nhs ox logo

Next-Generation telephony for NHS Oxleas

How Flotek’s next-generation telephony platform benefited 3500 users across 80 sites.

reeds
reeds logo

Driving customer service forward for Reed Autos

How Flotek helped Reed Autos transform customer service with Flo Anywhere.

From just

£14.95

/month

Add CloudQ to your business

Pricing starts from just £14.95 per month – build your online quote today

Why choose Flotek

Our promise to you

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Always On.

Wherever your team is at, wherever you do business; staying connected with unfaltering internet back-up to boot is mission-critical for businesses whatever their size.

Mal phone

Always By Your Side.

Innovative, cost-effective, tried & tested solutions, not to mention our friendly and experienced team always on-hand to ensure you're right where you need to be.

Dave Ipad

Always Secure.

Flotek's got cyber sussed, with the highest security baked-in to all our products and best practice strategies putting the right defences in place for when it happens.

James openarms

Always Giving Back.

From rewarding our loyal customers, to promoting well-being and supporting charitable causes, every product and service we offer is delivered with expertise, passion and heart.

Get in touch

We love to chat, call us or why not try our Live Chat?

AThe Maltings
East Tyndall Street
Cardiff
CF23 5EA

T02921 50 8000

EHello@Flotek.io

A2 New Mill Court
Enterprise Park
Llansamlet  Swansea
SA7 9FG

T01792 345537

EHello@Flotek.io

AUnit N12b, Phase 1
1 Davy Road
Plymouth Science Park, Plymouth
PL6 8BX

T02921 508000

EHello@Flotek.io

AWarrington Business Park
Long Lane
Warrington
WA2 8TX

T02921 508000

EHello@Flotek.io

A4th Floor
Chantry House
Andover
SP10 1RL

T02921 508000

EHello@Flotek.io

Malcolm Holland, the Managing Director of Flotek Group

Hi I’m Malcolm

Speak with me today





    When would you like to chat?

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