Join the Purple Army!

Employee led, customer-focused and empowered by technology, working for Flotek is an opportunity for you to reach your full potential aspart of a professional, innovative community of excellence.

Supporting your potential
fuels our growth

The driving force behind our growth is our people, the dedicated experts at the heart of every decision we make. If you have a passion for innovation and dream of building a career within a collaborative, dynamic environment where your creativity and expertise can shine, we’d love to hear from you.

Flotek Careers: Perks with Purpose

Joining Flotek means more than a job — it’s a career with real perks, from wellbeing to giving back. Every team member owns part of Flotek via our EMI Share Scheme.

View our full perks below.

About us

Own a slice of the 'Purple Pie'

Not just a job — own a slice of Flotek with our EMI Share Scheme.

Time That Matters

Extra days off for birthdays, weddings, moving & religious holidays.

Give Back Day

1 paid day yearly to support your chosen charity & join fundraisers.

Everyday Perks

Save on gyms, shops & more with Perkbox discounts and deals.

Family First

Time off for your child’s first school day & fun family events.

24/7 Support Line

Confidential helpline plus 5 free counselling sessions per team member.

Why Join Flotek? Discover the Perks

Curious about life at Flotek? Check out our interactive brochure to explore all the benefits and see why joining the purple army is a smart move.

View brochure

Our Values

When you join Flotek you become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners.

Be positive

Embrace challenges and stay positive. Happy you equals a happy partner. Keep interactions fun and engaging to leave a good impression.

Soar like an eagle

Eagles make a choice and execute with precision. Ducks float around and wait for something to happen. Flotek people don’t float around, they act.

Learn to be exceptional

Keep learning and improving your skills. Every challenge is a chance to refine your knowledge, making you more efficient and competent.

Actions earn trust

If you say you will deliver something, it’s getting delivered. No ifs. No buts. Trust is the foundation of all relationships.

Want a WOW!

Wow is the reaction you always aim for when delivering for a partner. No need to prompt it, let your work do the talking.

Succeed through growth

The ‘What else?’ mindset empowers growth. Growth creates more opportunity for you and provides bigger, better solutions for Flotek’s partners.

Our Job Vacancies

Find your next opportunity with Flotek.
Explore our current vacancies and see where your skills could take you.

Cyber Essentials Auditor - Bridgend

Job Posted on

Job Posted on

Full Time

Swansea, South Wales

£28,000 - £30,000 per annum

View Job Description

Apply Now

Billing Support Advisor - Bridgend

Job Posted on

Full Time

Pencoed, Bridgend, South Wales

£26,500 - £28,000 per annum

View Job Description

Apply Now

Get in Touch

We're always on the lookout for standout people, send us your CV.

Interested in Joining Us?

Thank you! Your submission has been received!

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Latest Opportunities

From sales and support to engineering and marketing, we’re on the hunt for creative, driven specialists across the UK who are ready to take the next step in their careers.

Don’t see the perfect role listed right now? No problem — we’re always looking for standout talent. Send your CV to hello@flotek.io and let’s start the conversation.

Get in touch

Helpdesk Coordinator - Bridgend

Location: Bridgend, South Wales
Salary: £26,500 per annum
Job type: Full time / Permanent

Job Responsibilities:
‍
• Review and assess all incoming tickets from partners in a timely and professional manner.

• Determine the urgency, impact, and technical category of each ticket.

• Assign or escalate tickets to the most appropriate technician or specialist team.

• Ensure tickets contain clear and complete information before dispatch.

• Communicate with partners where clarification is required.

• Flag high‑priority or service‑down incidents immediately.

Billing Support Advisor - Bridgend

Location: Bridgend, South Wales
Salary: £26,500 - £28,000 per annum
Job type: Full time / Permanent

Job Responsibilities:
‍
• Responding promptly and professionally to partner queries regarding billing and invoices

• Investigating and resolving discrepancies or issues related to partner billing.

• Coordinating with all teams within Flotek to investigate billing queries.

• Maintaining up-to-date records of customer interactions, adjustments, and billing communications within the CRM system.

• Supporting partners with onboarding processes related to billing setup and ongoing account management.

• Assist with reporting on ticketing stats on SLA’s

Comms Projects Co-Ordinator - Swansea

Location: Swansea, South Wales
Salary: £28,000 - £30,000 per annum
Job type: Full time / Permanent

Job Responsibilities:
‍
• Planning projects that have been received from the sales team

• Facilitating and holding initial kick-off meetings with sales, engineering and the customer

• Ordering services from suppliers

• Placing provisioning orders for things such as broadband, hosted telephony and mobiles

• Scheduling engineers to attend site for installation and training

• Booking in stock and managing stock , including running stock takes

Managed Print Engineer - Bridgend

Location: Bridgend, South Wales
Salary: £30,000 - £32,000 per annum
Job type: Full time / Permanent

Job Responsibilities:
‍
• Reporting to the Managed Print Service Manager

• Stay updated on industry trends and Flotek technologies

• Responsible for giving world-class service at all times

• Responsible for delivering your ManagedPrint installation projects on time and within budget

• Hands-on and remote technical troubleshooting

• Creating and maintaining detailed project documentation to ensure effective handover to our support teams

Service Excellence Manager - Bridgend

Location: Bridgend, South Wales
Salary: £35,000 - £40,000 per annum
Job type: Full time / Permanent

Job Responsibilities:
‍
• Act as the primary point of escalation for major service incidents raised by internal teams and external partners.

• Own high-priority escalations end-to-end, coordinating Helpdesk and technical resources to achieve rapid, high-quality resolution.

• Communicate clearly and professionally with partners and stakeholders during high-impact situations.

• Conduct post‑incident reviews, perform root cause analysis, and ensure corrective actions are implemented and documented.

• Identify trends in escalations, SLAs, partner feedback and ticket data to drive continuous improvement.

• Maintain a high standard of documentation, including escalation notes, corrective actions, and service improvement plans.

IT Helpdesk Manager - Bridgend

Location: Bridgend, South Wales
Job type: Full time / Permanent

Job Responsibilities:
‍
• Reporting to our Head Of Service

• Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount.

• Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge needed to excel in their roles.

• Champion a partner-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations.

• Collaborate closely with partners to understand their business needs and goals, providing strategic guidance and recommendations to improve the overall service experience provided by Flotek.

• Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our partners and our team.

IT Field Maintenance Engineer - St Asaph

Location: St Asaph, North Wales
Salary: £30,000 - £35,000 Per Annum
Job type: Full time / Permanent

Job Responsibilities:
‍
• Attend customer sites to diagnose and repair services where applicable

• Perform routine maintenance on hardware, software, and networks to ensure optimal performance.

• Diagnose and resolve technical issues across a variety of systems, including desktops, servers, and networking equipment.

• Install and configure software applications and operating systems.

• Provide technical support to users, assisting with hardware and software-related concerns.

• Maintain detailed documentation of IT assets, maintenance activities, and troubleshooting procedures.

Field Based Comms Engineer - St Asaph

Location: St Asaph, North Wales
Salary: £28,000 - £35,000 Per Annum
Job type: Full time / Permanent

Job Responsibilities:
‍
• Install, configure, and support VoIP phone systems

• Manage and maintain PBX systems, SIP trunks, and related network components.

• Work with ISPs and SIP providers to resolve connectivity and call routing issues.

• Design, deploy, and maintain LAN/WAN infrastructure including switches, routers, and firewalls.

• Configure VLANs, DHCP, DNS, VPNs, and QoS policies to support voice and data networks.

• Conduct site surveys and assist in planning network topologies.

Field Based Comms Engineer - Bridgend

Location: Bridgend, South Wales
Salary: £28,000 - £35,000 Per Annum
Job type: Full time / Permanent

Job Responsibilities:
‍
• Install, configure, and support VoIP phone systems

• Manage and maintain PBX systems, SIP trunks, and related network components.

• Work with ISPs and SIP providers to resolve connectivity and call routing issues.

• Design, deploy, and maintain LAN/WAN infrastructure including switches, routers, and firewalls.

• Configure VLANs, DHCP, DNS, VPNs, and QoS policies to support voice and data networks.

• Conduct site surveys and assist in planning network topologies.

Head of Account Management - St. Asaph

Location: St Asaph, North Wales
Salary: £44,000 - £48,000 Per Annum
Uncapped Bonus package with expected OTE of £105k
Job type: Full time / Permanent

Job Responsibilities:
‍
• Account Growth: Lead an established account management team to deepen relationships within our existing accounts, with a focus on upselling and cross-selling to expand our revenue streams. Implement strategies for account retention and organic growth.

• New Account Growth: Focus on identifying and expanding new client accounts. Develop strategic plans to penetrate new markets and increase revenue whilst working with the new business team.

• Team Leadership and Development: Hire, train, and mentor a high-performing sales force capable of exceeding revenue goals, while fostering a culture of collaboration and continuous learning.

• Customer-Centric Focus: Be the advocate for customer satisfaction within the organisation. Ensure all sales activities are aligned with our commitment to providing outstanding customer service.

Business Development Manager
(New IT Business) - Bridgend

Location: Bridgend, South Wales
Salary: £45,000 - £50,000 Per Annum
Uncapped Bonus package with expected OTE of £107k
Job type: Full time / Permanent

Job Responsibilities:
‍
• New Business Acquisition: Lead the charge in identifying and securing new business vertical opportunities, focusing on IT opportunities.

• Client Engagement: Foster strong relationships with potential clients, understanding their needs and presenting tailored solutions.

• Forecasting and Reporting: Take ownership of forecasting responsibilities by providing regular updates to the management team on sales performance and planned activities. Ensureall reporting is clear, timely, and data-driven, supporting strategic decisions and maximising return on investment through a structured and consistent approach.

• Contract Negotiation: Spearhead complex deal structures and negotiate contracts that are beneficial to both the customer and our business.

IT Delivery Engineer - Bridgend

Location: Bridgend, South Wales
Salary: £28,000 - £32,000 Per Annum
Job type: Full time / Permanent

Job Responsibilities:
‍
• Rollout of Flotek security products, MDR, Email Threat Protection, Anti Virus solutions, Document / password management applications.

• Assist in large scale email / data migrations.

• Setup and management of Print devices and dictation devices

• Installation of bespoke client applications i.e. Legal case handling software.

• Installation and configuration of LAN networking equipment.

• Setup and install of firewall devices inc security features.

Comms IT Helpdesk Engineer - Bridgend

Location: Bridgend, South Wales
Salary: £28,000 - £32,000 Per Annum
Job type: Full time / Permanent

Job Responsibilities:
‍
• Provide 2nd and 3rd line remote support for VoIP, broadband, hosted PBX systems, and data networking issues.

• Troubleshoot call quality problems, registration failures, device provisioning issues, and SIP configuration faults.

• Support partners with router, firewall, VLAN, QoS and basic networking changes (within defined scopes).

• Diagnose and resolve WAN/LAN connectivity problems using monitoring and diagnostic tools.

• Manage tickets end-to-end, ensuring timely updates, clear communication, and excellent customer experience.

• Escalate complex issues to senior engineers with detailed technical notes and findings.

IT Helpdesk Engineer - Bridgend

Location: Bridgend, South Wales
Salary: £28,000 - £35,000 Per Annum
Job type: Full time / Permanent

Job Responsibilities:
‍
• Respond to user inquiries and provide technical support through various channels such as phone, email, or chat.

• Resolve problems by applying known solutions or escalating more complex issues to higher-level support.

• Investigating and monitor all related Telecoms, ICT, network, workstation, laptop and application performance issues.

• Create and maintain detailed records of user requests and reported issues in a ticketing system.

IT Helpdesk Engineer - St Asaph

Location: St Asaph, North Wales
Salary: £28,000 - £35,000 Per Annum
Job type: Full time / Permanent

Job Responsibilities:
‍
• Respond to user inquiries and provide technical support through various channels such as phone, email, or chat.

• Resolve problems by applying known solutions or escalating more complex issues to higher-level support.

• Investigating and monitor all related Telecoms, ICT, network, workstation, laptop and application performance issues.

• Create and maintain detailed records of user requests and reported issues in a ticketing system.

Technical IT Projects Co-Ordinator - Bridgend

Location: Bridgend, South Wales
Salary: £28,000 - £30,000 Per Annum
Job type: Full time / Permanent

Job Responsibilities:
‍
• Facilitating and holding initial kick off meetings with sales, engineering and the customer, on site if needed.

• Provide documentation and a clear handover to both the client and the support teams.

• Create task tickets for engineers as part of your project planning.

• Raising purchase orders on Halo and ensuring prices are accurate to supplier.

Partner Support Technician - Bridgend

Location: Bridgend, South Wales
Salary: £28,000 - £32,000 Per Annum
Job type: Full time / Permanent

Job Responsibilities:
‍
• Answering the phone to inbound calls from customers who require technical help

• Ensuring customer faults and incidents are responded to and resolved within SLAs

• Demonstrate ownership, accountability, and strive for ‘First Call Resolution’

• Troubleshoot and resolve software and hardware issues remotely over the phone and by email. If you are unable to resolve at first point of contact, you will be expected to triage the query and pass it onto the engineering team

• Investigating and monitor all related Telecoms, ICT, network, workstation, laptop, and application performance issues

• Communicate clearly and effectively with end-users, colleagues, and management to quickly resolve issues and ensure customer satisfaction

Senior IT Delivery Engineer - St Asaph  

Location:   St Asaph, North Wales
Salary: £32,000 - £37,000 Per Annum
Job type: Full time / Permanent

Job Responsibilities:
‍
• Reporting to the IT Delivery Manager 

• Stay updated on industry trends and Flotek technologies 

• Scoping of complex projects including resources, timelines and budgets 

• Setup and installation of new Microsoft server environments, locally and within data centre environments 

• Full implementation of Premise based server to cloud technology migrations, specifically Microsoft 365 

• Installation of advanced firewall technologies inc security features & change requests 

• Design and Implementation of internal network infrastructures 

• Responsible for giving world-class service at all times 

Senior IT Technician - Bridgend

Location:   Pencoed, Bridgend
Salary: £35,000 - £42,000 Per Annum
Job type: Full time / Permanent

Job Responsibilities:
‍
• Provide expert-level technical support across a wide range of technologies including servers, networks, cloud platforms, and end-user devices.

• Act as a senior escalation point for complex incidents and service requests, ensuring timely and effective resolution.

• Lead root cause analysis and implement long-term solutions to recurring issues.

• Support and manage infrastructure projects such as server migrations, network upgrades, and cloud deployments.

• Maintain and improve internal documentation, processes, and knowledge base articles.

• Deliver on-site support for critical issues and project work as required.

• Collaborate with junior technicians to mentor and support their development.

• Ensure SLAs and KPIs are met consistently, with a focus on customer satisfaction and service quality.

Business Development Executive - Bridgend

Location: Bridgend, South Wales
Salary: £30,000 - £35,000 Per Annum
with performance-based OTE of £47,000
Job type: Full time / Permanent

Job Responsibilities:
‍
• Conduct outbound calls to potential clients to set appointments for the field sales team

• Identify and qualify new business opportunities through outbound calling outreach

• Develop and maintain relationships with leads, ensuring they are well-informed and engaged

• Maintain accurate records of all activities using the outbound sales CRM

• Listening and understanding business owners, uncovering pain points, supplier information and expiry dates of IT and telecoms contracts to build pipeline and future opportunities.

Get in touch

We're always on the lookout for standout people, send us your CV.

Interested in Joining Us?

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Join the Purple Army!

Supporting your potential fuels our growth

Flotek Careers: Perks with Purpose

Own a slice of the 'Purple Pie'

Time That Matters

Give Back Day

Everyday Perks

Family First

24/7 Support Line

Why Join Flotek? Discover the Perks

Our Values

Be positive

Soar like an eagle

Learn to be exceptional

Actions earn trust

Want a WOW!

Succeed through growth

Our Job Vacancies

Cyber Essentials Auditor - Bridgend

Business Development Executive - Bridgend

Senior IT Technician - Bridgend

Senior Full Stack Developer - Bridgend

IT Helpdesk Engineer - St Asaph

IT Helpdesk Engineer - Bridgend

Comms IT Helpdesk Engineer - Bridgend

IT Delivery Engineer - Bridgend

Business Development Manager (New IT Business) - Bridgend

Head of Account Management - St Asaph

Field Based Comms Engineer - St Asaph

IT Helpdesk Manager - Bridgend

Service Excellence Manager - Bridgend

Managed Print Engineer - Bridgend

Comms Projects Co-Ordinator - Swansea

Billing Support Advisor - Bridgend

We're always on the lookout for standout people, send us your CV.

Interested in Joining Us?

Latest Opportunities

Helpdesk Coordinator - Bridgend

Billing Support Advisor - Bridgend

Comms Projects Co-Ordinator - Swansea

Managed Print Engineer - Bridgend

Service Excellence Manager - Bridgend

IT Helpdesk Manager - Bridgend

IT Field Maintenance Engineer - St Asaph

Field Based Comms Engineer - St Asaph

Field Based Comms Engineer - Bridgend

Head of Account Management - St. Asaph

Business Development Manager (New IT Business) - Bridgend

IT Delivery Engineer - Bridgend

Comms IT Helpdesk Engineer - Bridgend

IT Helpdesk Engineer - Bridgend

IT Helpdesk Engineer - St Asaph

Technical IT Projects Co-Ordinator - Bridgend

Partner Support Technician - Bridgend

Senior IT Delivery Engineer - St Asaph

Senior IT Technician - Bridgend

Business Development Executive - Bridgend

We're always on the lookout for standout people, send us your CV.

Interested in Joining Us?

Supporting your potential
fuels our growth

Business Development Manager
(New IT Business) - Bridgend

Senior IT Delivery Engineer - St Asaph  