Join the Purple Army!
Employee led, customer-focused and empowered by technology, working for Flotek is an opportunity for you to reach your full potential aspart of a professional, innovative community of excellence.
Supporting your potential
fuels our growth
The driving force behind our growth is our people, the dedicated experts at the heart of every decision we make. If you have a passion for innovation and dream of building a career within a collaborative, dynamic environment where your creativity and expertise can shine, we’d love to hear from you.
Flotek Careers: Perks with Purpose
Joining Flotek means more than a job — it’s a career with real perks, from wellbeing to giving back. Every team member owns part of Flotek via our EMI Share Scheme.
View our full perks below.
View our full perks below.
About us
Own a slice of the 'Purple Pie'
Not just a job — own a slice of Flotek with our EMI Share Scheme.
Time That Matters
Extra days off for birthdays, weddings, moving & religious holidays.
Give Back Day
1 paid day yearly to support your chosen charity & join fundraisers.
Everyday Perks
Save on gyms, shops & more with Perkbox discounts and deals.
Family First
Time off for your child’s first school day & fun family events.
24/7 Support Line
Confidential helpline plus 5 free counselling sessions per team member.
Why Join Flotek? Discover the Perks
Curious about life at Flotek? Check out our interactive brochure to explore all the benefits and see why joining the purple army is a smart move.
View brochure
Our Values
When you join Flotek you become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners.
Be positive
Embrace challenges and stay positive. Happy you equals a happy partner. Keep interactions fun and engaging to leave a good impression.
Soar like an eagle
Eagles make a choice and execute with precision. Ducks float around and wait for something to happen. Flotek people don’t float around, they act.
Learn to be exceptional
Keep learning and improving your skills. Every challenge is a chance to refine your knowledge, making you more efficient and competent.
Actions earn trust
If you say you will deliver something, it’s getting delivered. No ifs. No buts. Trust is the foundation of all relationships.
Want a WOW!
Wow is the reaction you always aim for when delivering for a partner. No need to prompt it, let your work do the talking.
Succeed through growth
The ‘What else?’ mindset empowers growth. Growth creates more opportunity for you and provides bigger, better solutions for Flotek’s partners.
Our Job Vacancies
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Senior UI/UX Designer
Job Posted on
February 10, 2026
Full Time
New York
$450 - $500 / Month
Frontend Developer
Job Posted on
February 6, 2026
Full Time
London
$500 - $800 / Month
Project Manager
Job Posted on
February 1, 2026
Full Time
California
$800 - $1000 / Month
Assistant Manager
Job Posted on
January 22, 2026
Full Time
Sydney
$700 - $900 / Month
IOS Developer
Job Posted on
January 22, 2026
Full Time
California
$900 - $1200 / Month
Get in Touch
Latest Opportunities
From sales and support to engineering and marketing, we’re on the hunt for creative, driven specialists across the UK who are ready to take the next step in their careers.
Don’t see the perfect role listed right now? No problem — we’re always looking for standout talent. Send your CV to hello@flotek.io and let’s start the conversation.
Don’t see the perfect role listed right now? No problem — we’re always looking for standout talent. Send your CV to hello@flotek.io and let’s start the conversation.
Service Excellence Manager - Bridgend
Location: Bridgend, South Wales
Salary: £35,000 - £40,000 per annum
Job type: Full time / Permanent
Job Responsibilities:
• Act as the primary point of escalation for major service incidents raised by internal teams and external partners.
• Own high-priority escalations end-to-end, coordinating Helpdesk and technical resources to achieve rapid, high-quality resolution.
• Communicate clearly and professionally with partners and stakeholders during high-impact situations.
• Conduct post‑incident reviews, perform root cause analysis, and ensure corrective actions are implemented and documented.
• Identify trends in escalations, SLAs, partner feedback and ticket data to drive continuous improvement.
• Maintain a high standard of documentation, including escalation notes, corrective actions, and service improvement plans.
Salary: £35,000 - £40,000 per annum
Job type: Full time / Permanent
Job Responsibilities:
• Act as the primary point of escalation for major service incidents raised by internal teams and external partners.
• Own high-priority escalations end-to-end, coordinating Helpdesk and technical resources to achieve rapid, high-quality resolution.
• Communicate clearly and professionally with partners and stakeholders during high-impact situations.
• Conduct post‑incident reviews, perform root cause analysis, and ensure corrective actions are implemented and documented.
• Identify trends in escalations, SLAs, partner feedback and ticket data to drive continuous improvement.
• Maintain a high standard of documentation, including escalation notes, corrective actions, and service improvement plans.
IT Helpdesk Manager - Bridgend
Location: Bridgend, South Wales
Job type: Full time / Permanent
Job Responsibilities:
• Reporting to our Head Of Service
• Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount.
• Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge needed to excel in their roles.
• Champion a partner-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations.
• Collaborate closely with partners to understand their business needs and goals, providing strategic guidance and recommendations to improve the overall service experience provided by Flotek.
• Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our partners and our team.
Job type: Full time / Permanent
Job Responsibilities:
• Reporting to our Head Of Service
• Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount.
• Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge needed to excel in their roles.
• Champion a partner-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations.
• Collaborate closely with partners to understand their business needs and goals, providing strategic guidance and recommendations to improve the overall service experience provided by Flotek.
• Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our partners and our team.
IT Field Maintenance Engineer - St Asaph
Location: St Asaph, North Wales
Salary: £30,000 - £35,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Attend customer sites to diagnose and repair services where applicable
• Perform routine maintenance on hardware, software, and networks to ensure optimal performance.
• Diagnose and resolve technical issues across a variety of systems, including desktops, servers, and networking equipment.
• Install and configure software applications and operating systems.
• Provide technical support to users, assisting with hardware and software-related concerns.
• Maintain detailed documentation of IT assets, maintenance activities, and troubleshooting procedures.
Salary: £30,000 - £35,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Attend customer sites to diagnose and repair services where applicable
• Perform routine maintenance on hardware, software, and networks to ensure optimal performance.
• Diagnose and resolve technical issues across a variety of systems, including desktops, servers, and networking equipment.
• Install and configure software applications and operating systems.
• Provide technical support to users, assisting with hardware and software-related concerns.
• Maintain detailed documentation of IT assets, maintenance activities, and troubleshooting procedures.
Field Based Comms Engineer - Bridgend
Location: Bridgend, South Wales
Salary: £28,000 - £35,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Install, configure, and support VoIP phone systems
• Manage and maintain PBX systems, SIP trunks, and related network components.
• Work with ISPs and SIP providers to resolve connectivity and call routing issues.
• Design, deploy, and maintain LAN/WAN infrastructure including switches, routers, and firewalls.
• Configure VLANs, DHCP, DNS, VPNs, and QoS policies to support voice and data networks.
• Conduct site surveys and assist in planning network topologies.
Salary: £28,000 - £35,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Install, configure, and support VoIP phone systems
• Manage and maintain PBX systems, SIP trunks, and related network components.
• Work with ISPs and SIP providers to resolve connectivity and call routing issues.
• Design, deploy, and maintain LAN/WAN infrastructure including switches, routers, and firewalls.
• Configure VLANs, DHCP, DNS, VPNs, and QoS policies to support voice and data networks.
• Conduct site surveys and assist in planning network topologies.
Head of Account Management - St. Asaph
Location: St Asaph, North Wales
Salary: £44,000 - £48,000 Per Annum
Uncapped Bonus package with expected OTE of £105k
Job type: Full time / Permanent
Job Responsibilities:
• Account Growth: Lead an established account management team to deepen relationships within our existing accounts, with a focus on upselling and cross-selling to expand our revenue streams. Implement strategies for account retention and organic growth.
• New Account Growth: Focus on identifying and expanding new client accounts. Develop strategic plans to penetrate new markets and increase revenue whilst working with the new business team.
• Team Leadership and Development: Hire, train, and mentor a high-performing sales force capable of exceeding revenue goals, while fostering a culture of collaboration and continuous learning.
• Customer-Centric Focus: Be the advocate for customer satisfaction within the organisation. Ensure all sales activities are aligned with our commitment to providing outstanding customer service.
Salary: £44,000 - £48,000 Per Annum
Uncapped Bonus package with expected OTE of £105k
Job type: Full time / Permanent
Job Responsibilities:
• Account Growth: Lead an established account management team to deepen relationships within our existing accounts, with a focus on upselling and cross-selling to expand our revenue streams. Implement strategies for account retention and organic growth.
• New Account Growth: Focus on identifying and expanding new client accounts. Develop strategic plans to penetrate new markets and increase revenue whilst working with the new business team.
• Team Leadership and Development: Hire, train, and mentor a high-performing sales force capable of exceeding revenue goals, while fostering a culture of collaboration and continuous learning.
• Customer-Centric Focus: Be the advocate for customer satisfaction within the organisation. Ensure all sales activities are aligned with our commitment to providing outstanding customer service.
Business Development Manager
(New IT Business) - Bridgend
Location: Bridgend, South Wales
Salary: £45,000 - £50,000 Per Annum
Uncapped Bonus package with expected OTE of £107k
Job type: Full time / Permanent
Job Responsibilities:
• New Business Acquisition: Lead the charge in identifying and securing new business vertical opportunities, focusing on IT opportunities.
• Client Engagement: Foster strong relationships with potential clients, understanding their needs and presenting tailored solutions.
• Forecasting and Reporting: Take ownership of forecasting responsibilities by providing regular updates to the management team on sales performance and planned activities. Ensureall reporting is clear, timely, and data-driven, supporting strategic decisions and maximising return on investment through a structured and consistent approach.
• Contract Negotiation: Spearhead complex deal structures and negotiate contracts that are beneficial to both the customer and our business.
Salary: £45,000 - £50,000 Per Annum
Uncapped Bonus package with expected OTE of £107k
Job type: Full time / Permanent
Job Responsibilities:
• New Business Acquisition: Lead the charge in identifying and securing new business vertical opportunities, focusing on IT opportunities.
• Client Engagement: Foster strong relationships with potential clients, understanding their needs and presenting tailored solutions.
• Forecasting and Reporting: Take ownership of forecasting responsibilities by providing regular updates to the management team on sales performance and planned activities. Ensureall reporting is clear, timely, and data-driven, supporting strategic decisions and maximising return on investment through a structured and consistent approach.
• Contract Negotiation: Spearhead complex deal structures and negotiate contracts that are beneficial to both the customer and our business.
IT Delivery Engineer - Bridgend
Location: Bridgend, South Wales
Salary: £28,000 - £32,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Rollout of Flotek security products, MDR, Email Threat Protection, Anti Virus solutions, Document / password management applications.
• Assist in large scale email / data migrations.
• Setup and management of Print devices and dictation devices
• Installation of bespoke client applications i.e. Legal case handling software.
• Installation and configuration of LAN networking equipment.
• Setup and install of firewall devices inc security features.
Salary: £28,000 - £32,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Rollout of Flotek security products, MDR, Email Threat Protection, Anti Virus solutions, Document / password management applications.
• Assist in large scale email / data migrations.
• Setup and management of Print devices and dictation devices
• Installation of bespoke client applications i.e. Legal case handling software.
• Installation and configuration of LAN networking equipment.
• Setup and install of firewall devices inc security features.
Comms IT Helpdesk Engineer - Bridgend
Location: Bridgend, South Wales
Salary: £28,000 - £32,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Provide 2nd and 3rd line remote support for VoIP, broadband, hosted PBX systems, and data networking issues.
• Troubleshoot call quality problems, registration failures, device provisioning issues, and SIP configuration faults.
• Support partners with router, firewall, VLAN, QoS and basic networking changes (within defined scopes).
• Diagnose and resolve WAN/LAN connectivity problems using monitoring and diagnostic tools.
• Manage tickets end-to-end, ensuring timely updates, clear communication, and excellent customer experience.
• Escalate complex issues to senior engineers with detailed technical notes and findings.
Salary: £28,000 - £32,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Provide 2nd and 3rd line remote support for VoIP, broadband, hosted PBX systems, and data networking issues.
• Troubleshoot call quality problems, registration failures, device provisioning issues, and SIP configuration faults.
• Support partners with router, firewall, VLAN, QoS and basic networking changes (within defined scopes).
• Diagnose and resolve WAN/LAN connectivity problems using monitoring and diagnostic tools.
• Manage tickets end-to-end, ensuring timely updates, clear communication, and excellent customer experience.
• Escalate complex issues to senior engineers with detailed technical notes and findings.
IT Helpdesk Engineer - Bridgend
Location: Bridgend, South Wales
Salary: £28,000 - £35,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Respond to user inquiries and provide technical support through various channels such as phone, email, or chat.
• Resolve problems by applying known solutions or escalating more complex issues to higher-level support.
• Investigating and monitor all related Telecoms, ICT, network, workstation, laptop and application performance issues.
• Create and maintain detailed records of user requests and reported issues in a ticketing system.
Salary: £28,000 - £35,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Respond to user inquiries and provide technical support through various channels such as phone, email, or chat.
• Resolve problems by applying known solutions or escalating more complex issues to higher-level support.
• Investigating and monitor all related Telecoms, ICT, network, workstation, laptop and application performance issues.
• Create and maintain detailed records of user requests and reported issues in a ticketing system.
IT Helpdesk Engineer - St Asaph
Location: St Asaph, North Wales
Salary: £28,000 - £35,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Respond to user inquiries and provide technical support through various channels such as phone, email, or chat.
• Resolve problems by applying known solutions or escalating more complex issues to higher-level support.
• Investigating and monitor all related Telecoms, ICT, network, workstation, laptop and application performance issues.
• Create and maintain detailed records of user requests and reported issues in a ticketing system.
Salary: £28,000 - £35,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Respond to user inquiries and provide technical support through various channels such as phone, email, or chat.
• Resolve problems by applying known solutions or escalating more complex issues to higher-level support.
• Investigating and monitor all related Telecoms, ICT, network, workstation, laptop and application performance issues.
• Create and maintain detailed records of user requests and reported issues in a ticketing system.
Technical IT Projects Co-Ordinator - Bridgend
Location: Bridgend, South Wales
Salary: £28,000 - £30,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Facilitating and holding initial kick off meetings with sales, engineering and the customer, on site if needed.
• Provide documentation and a clear handover to both the client and the support teams.
• Create task tickets for engineers as part of your project planning.
• Raising purchase orders on Halo and ensuring prices are accurate to supplier.
Salary: £28,000 - £30,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Facilitating and holding initial kick off meetings with sales, engineering and the customer, on site if needed.
• Provide documentation and a clear handover to both the client and the support teams.
• Create task tickets for engineers as part of your project planning.
• Raising purchase orders on Halo and ensuring prices are accurate to supplier.
Partner Support Technician - Bridgend
Location: Bridgend, South Wales
Salary: £28,000 - £32,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Answering the phone to inbound calls from customers who require technical help
• Ensuring customer faults and incidents are responded to and resolved within SLAs
• Demonstrate ownership, accountability, and strive for ‘First Call Resolution’
• Troubleshoot and resolve software and hardware issues remotely over the phone and by email. If you are unable to resolve at first point of contact, you will be expected to triage the query and pass it onto the engineering team
• Investigating and monitor all related Telecoms, ICT, network, workstation, laptop, and application performance issues
• Communicate clearly and effectively with end-users, colleagues, and management to quickly resolve issues and ensure customer satisfaction
Salary: £28,000 - £32,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Answering the phone to inbound calls from customers who require technical help
• Ensuring customer faults and incidents are responded to and resolved within SLAs
• Demonstrate ownership, accountability, and strive for ‘First Call Resolution’
• Troubleshoot and resolve software and hardware issues remotely over the phone and by email. If you are unable to resolve at first point of contact, you will be expected to triage the query and pass it onto the engineering team
• Investigating and monitor all related Telecoms, ICT, network, workstation, laptop, and application performance issues
• Communicate clearly and effectively with end-users, colleagues, and management to quickly resolve issues and ensure customer satisfaction
Senior IT Delivery Engineer - St Asaph
Location: St Asaph, North Wales
Salary: £32,000 - £37,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Reporting to the IT Delivery Manager
• Stay updated on industry trends and Flotek technologies
• Scoping of complex projects including resources, timelines and budgets
• Setup and installation of new Microsoft server environments, locally and within data centre environments
• Full implementation of Premise based server to cloud technology migrations, specifically Microsoft 365
• Installation of advanced firewall technologies inc security features & change requests
• Design and Implementation of internal network infrastructures
• Responsible for giving world-class service at all times
Salary: £32,000 - £37,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Reporting to the IT Delivery Manager
• Stay updated on industry trends and Flotek technologies
• Scoping of complex projects including resources, timelines and budgets
• Setup and installation of new Microsoft server environments, locally and within data centre environments
• Full implementation of Premise based server to cloud technology migrations, specifically Microsoft 365
• Installation of advanced firewall technologies inc security features & change requests
• Design and Implementation of internal network infrastructures
• Responsible for giving world-class service at all times
Senior IT Technician - Bridgend
Location: Pencoed, Bridgend
Salary: £35,000 - £42,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Provide expert-level technical support across a wide range of technologies including servers, networks, cloud platforms, and end-user devices.
• Act as a senior escalation point for complex incidents and service requests, ensuring timely and effective resolution.
• Lead root cause analysis and implement long-term solutions to recurring issues.
• Support and manage infrastructure projects such as server migrations, network upgrades, and cloud deployments.
• Maintain and improve internal documentation, processes, and knowledge base articles.
• Deliver on-site support for critical issues and project work as required.
• Collaborate with junior technicians to mentor and support their development.
• Ensure SLAs and KPIs are met consistently, with a focus on customer satisfaction and service quality.
Salary: £35,000 - £42,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Provide expert-level technical support across a wide range of technologies including servers, networks, cloud platforms, and end-user devices.
• Act as a senior escalation point for complex incidents and service requests, ensuring timely and effective resolution.
• Lead root cause analysis and implement long-term solutions to recurring issues.
• Support and manage infrastructure projects such as server migrations, network upgrades, and cloud deployments.
• Maintain and improve internal documentation, processes, and knowledge base articles.
• Deliver on-site support for critical issues and project work as required.
• Collaborate with junior technicians to mentor and support their development.
• Ensure SLAs and KPIs are met consistently, with a focus on customer satisfaction and service quality.
Business Development Executive - Bridgend
Location: Bridgend, South Wales
Salary: £30,000 - £35,000 Per Annum
with performance-based OTE of £47,000
Job type: Full time / Permanent
Job Responsibilities:
• Conduct outbound calls to potential clients to set appointments for the field sales team
• Identify and qualify new business opportunities through outbound calling outreach
• Develop and maintain relationships with leads, ensuring they are well-informed and engaged
• Maintain accurate records of all activities using the outbound sales CRM
• Listening and understanding business owners, uncovering pain points, supplier information and expiry dates of IT and telecoms contracts to build pipeline and future opportunities.
Salary: £30,000 - £35,000 Per Annum
with performance-based OTE of £47,000
Job type: Full time / Permanent
Job Responsibilities:
• Conduct outbound calls to potential clients to set appointments for the field sales team
• Identify and qualify new business opportunities through outbound calling outreach
• Develop and maintain relationships with leads, ensuring they are well-informed and engaged
• Maintain accurate records of all activities using the outbound sales CRM
• Listening and understanding business owners, uncovering pain points, supplier information and expiry dates of IT and telecoms contracts to build pipeline and future opportunities.
IT 1st Line Team Leader - Bridgend
Location: Bridgend
Salary: £32,000 - £35,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Support and upskill existing team members through coaching, feedback, monthly one-to-ones, and training sessions.
• Issue work to team members based on capacity / skillset / knowledge
• Ensuring customer faults and incidents are responded to and resolved within SLAs
• Demonstrate ownership, accountability, and strive for ‘First Call Resolution’
• Support the team as needed by answering the phone to inbound calls and provide technical support
• Closely monitor open tickets and ensure your team resolve issues within SLA remotely over the phone, by email, and live chat
• Monitor all related Telecoms, ICT, network, workstation, laptop and application performance issuesand identify trends
• Assess the effectiveness of the team’s communication through call quality monitoring
Salary: £32,000 - £35,000 Per Annum
Job type: Full time / Permanent
Job Responsibilities:
• Support and upskill existing team members through coaching, feedback, monthly one-to-ones, and training sessions.
• Issue work to team members based on capacity / skillset / knowledge
• Ensuring customer faults and incidents are responded to and resolved within SLAs
• Demonstrate ownership, accountability, and strive for ‘First Call Resolution’
• Support the team as needed by answering the phone to inbound calls and provide technical support
• Closely monitor open tickets and ensure your team resolve issues within SLA remotely over the phone, by email, and live chat
• Monitor all related Telecoms, ICT, network, workstation, laptop and application performance issuesand identify trends
• Assess the effectiveness of the team’s communication through call quality monitoring
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