Rhys, a seasoned Senior IT Support Engineer, brings 15 years of IT expertise, with a remarkable 11-year tenure at an MSP. He thrives on challenges, whether tackling complex projects or offering service desk support. Rhys finds joy in sharing knowledge and training others. Rhys holds certifications in MS 70-740 and MS 100 and is open to pursuing additional certifications like 3CX, Webroot, and Barracuda upon request. Out of hours, Rhys enjoys spending time with family and is an enthusiast for cars.