Looking to transform communication and collaboration in your business? Our business VoIP phone systems are exactly what you need.
With a desk phone and call control from your PC and freedom with our web & mobile apps, FloUC brings your team closer than ever before.
FloUC is a business VoIP phone system built on security, reliability, and integration.
We bring all the features you know from an on-premise phone system to the cloud and allow easy management of worldwide voice, messaging, and data communications.
Resilient, secure, feature-rich, and scalable from just one office user to 10,000, every part of the system is designed to work together seamlessly, with multiple redundancy options to ensure you’re always on.
What’s more, FloUC stands apart from other hosted VoIP solutions since every element of the system – the cloud, the applications, the handset – is all made by Ericsson-LG, an award-winning global market leader with over 10 million active users.
When we say comprehensive configuration, we mean it. From changing a user’s name to changing how they integrate with the platform, you can make every element of the system truly yours.
Not so hands on? No worries, we’re happy to get everything set-up for you and manage things going forward too, if you prefer.
Business success often flows when you can really get to know and connect with your customers.
FloUC integrates telephony into your desktop and your existing processes, and lets you do it all from within the applications you use daily.
Click to dial from Outlook, screen pop your business application system, see your team’s presence and easily transfer calls all from your desktop.
Designed to increase efficiency for customer and colleague communications, Flo One brings the next-gen of mobile & desktop-based voice and video.
Flo One allows quick and easy voice, video and chat session setup.
Whether its with the Android or iOS app for mobile users, or from within the browser for those on a desktop, we’ve got you covered.
Whatever your communication requirements, we have all the hardware you need, from headsets to conference call systems and beyond.
What’s more, every piece of FloUC hardware has been designed together to work together, promising 100% compatibility and functionality.
Configure features and add new users – all from a single, secure online portal
One system connects all your offices locally or around the world
Enhance agent productivity and empower supervisors with visibility and control
Transfer your existing business numbers or order any geographic location
See detailed company or employee call reports, including unreturned calls, live online
Let colleagues know you’re available by setting your presence status
Connect your remote workforce with a mobile SIM delivering deskphone functionality
Add voice integration to Microsoft Teams for a unified experience
Pop your customer records when they ring, or click & dial to speed up your outbound calls
Retrieve call recordings with our easy-to-use interface including storage options from 90 days to 7 years
No more engaged tones, we’ll queue your callers in the Cloud
Pick up all your voicemail anytime from any device
Download our App to your phone or computer for full video, chat and calling functionality
Unlimited conference calling with private virtual conference rooms and external dial-ins
Cordless communication across your site with full wireless mobility and seamless roaming
How Flotek’s next-generation telephony platform benefited 3500 users across 80 sites.
How Flotek helped Reed Autos transform customer service with Flo Anywhere.
From basic dial tone to a fully featured contact centre, we’ll keep you connected
pssttt.... we'll never be beaten on price or support so get in touch
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Basic |
Standard |
Pro |
Contact |
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Assign a UK number to every user. Use existing numbers which can be ported to our network or request a brand new number
1 UK Number |
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Enjoy free Local/National and mobile minutes to UK destinations with every user
Inclusive minutes |
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2.4", 4 line display with 4 flex buttons and 3 soft keys. Ideal for basic users
Handset - Black and white |
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2.8", 5 line display with 18 flex buttons and a backlit colour display. Ideal for majority of office users
Handset - Colour screen |
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Give your business a professional look when someone calls in with a greeting and options to be routed to specific destinations (press 1 for sales, press 2 for tech)
Auto Attendant | |||||
Give each user the ability to have voicemail set which they can receive from anywhere.
Voicemail |
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Twin your mobile with your handset so you can take your call on any device.
Mobile Extension |
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If someone leaves you a voicemail, you will be sent an email with the voice recording attached so you can listen to your voicemail on the go.
Voicemail to Email |
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Bring other people into a call to make it a group call
Audio Conferencing |
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Store a list of contacts in your system directory so you have quick dial contacts at your fingertips
Directory Services |
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Allow multiple workers using a single physical work station or surface during different time periods
Hot Desking |
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Have different teams taking calls and route calls to specific groups of people
Hunt Groups |
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Allow a user to page multiple handsets using the loudspeaker. Great for company announcements!
Paging Groups |
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Give users the ability to control their calls from a desktop app
Flo One Lite |
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Give each user the ability to record all of their calls for 90 days free of charge. Additional storage can be purchased if required.
Call Recording |
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Highlight any telephone number from a web page or CRM and click it to auto dial.
Click to Dial |
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The full blown mobile and desktop app. Take calls from any device and get full functionality as if it was your full extension. Also avaliable as a Web RTC so can be used natively in your internet browser.
Flo One App |
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Give Microsoft Teams a voice by integrating your cloud user and functionality directly into Teams. This will give you a dial pad natively in teams with your business numbers so you can do everything in one place.
Microsoft Teams Integration |
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Advanced routing, time profiles per queue, unique messages per group and advanced features to improve productivity across your teams.
Contact Centre Pack |
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Provides "Spaces" for multi-party video and collaboration for internal and external participants - up to 15 parties
Video Meeting Collaboration |
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Screen pop your CRM records directly from an inbound call as the system recongnises who is calling allowing your users to personally greet them and give a 1st class user expereince.
CRM Integration |
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Extensive reporting on your business calls. Graphical wallboards and realtime information avaliable on queues and users.
Flo Insights |
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Our dedicated team will respond to any support email requests from 9am to 6pm Monday to Friday. Also get access to our knowledge base to self service.
Email Support |
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Our dedicated team will assist you with any changes to your system remotely from 9am to 6pm Monday to Friday. Also get access to our knowledge base to self service.
Remote Support |
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Our dedicated team will assist you with any changes to your system remotely and if required they will also come to site free of charge from 9am to 6pm Monday to Friday. Also get access to our knowledge base to self service.
On Site Support |
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Our dedicated team will install your solution free of charge. This will include project management, deployment and user training.
Installation |
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Wherever your team is at, wherever you do business; staying connected with unfaltering internet back-up to boot is mission-critical for businesses whatever their size.
Innovative, cost-effective, tried & tested solutions, not to mention our friendly and experienced team always on-hand to ensure you're right where you need to be.
Flotek's got cyber sussed, with the highest security baked-in to all our products and best practice strategies putting the right defences in place for when it happens.
From rewarding our loyal customers, to promoting well-being and supporting charitable causes, every product and service we offer is delivered with expertise, passion and heart.
We love to chat, call us or why not try our Live Chat?
AThe Maltings
East Tyndall Street
Cardiff
CF23 5EA
T02921 50 8000
EHello@Flotek.io
A2 New Mill Court
Enterprise Park
Llansamlet Swansea
SA7 9FG
T01792 345537
EHello@Flotek.io
AUnit N12b, Phase 1
1 Davy Road
Plymouth Science Park, Plymouth
PL6 8BX
T02921 508000
EHello@Flotek.io
AWarrington Business Park
Long Lane
Warrington
WA2 8TX
T02921 508000
EHello@Flotek.io
A4th Floor
Chantry House
Andover
SP10 1RL
T02921 508000
EHello@Flotek.io
Speak with me today