It’s time to bring your contact centre to the cloud.
Allowing your customers to connect, engage, and access support is integral to service excellence.
With game-changing customer service, call management, and real-time insight, Flo Cloud Contact Centre makes it possible.
Our cloud contact centre solutions help inbound and outbound contact centres meet their objectives by monitoring, managing, and enhancing their call-centre experience.
Be it call queuing so you never lose a customer, CRM Integration, or Wallboards for critical data as it happens, Flotek’s cloud contact centre brings you valuable insight, empowers your team, and nurtures your customer relations.
Login from any phone or PC for agent access
Comprehensive call stats for valuable insight
Live agent or call data for everyone to see
Screen pop your customer record instantly
Control which calls your agents take with skill-set control
Access all your call recordings quickly and securely online
Configure, change or check all your configuration in the cloud
Never lose a customer when you’ve got them on hold
Initiate calls direct from your desktop
Give your agents additonal support with prompts and hints when needed
Listen live to your agents' calls for quality & training
Make telephone calls from your devices with our app
Watch how Flotek’s CyberGuard and Microsoft Cloud Solution saved time and hassle across all GGP Law sites.
How Flotek helped Porters Estate Agents transform their Comms with Flotek.
How Flotek helped Tear Scaffolding with their communication needs after their office move.
Pricing starts from just £23.95 per month – build your online quote today
Wherever your team is at, wherever you do business; staying connected with unfaltering internet back-up to boot is mission-critical for businesses whatever their size.
Innovative, cost-effective, tried & tested solutions, not to mention our friendly and experienced team always on-hand to ensure you're right where you need to be.
Flotek's got cyber sussed, with the highest security baked-in to all our products and best practice strategies putting the right defences in place for when it happens.
From rewarding our loyal customers, to promoting well-being and supporting charitable causes, every product and service we offer is delivered with expertise, passion and heart.
We love to chat, call us or why not try our Live Chat?
AThe Maltings
East Tyndall Street
Cardiff
CF23 5EA
T02921 50 8000
EHello@Flotek.io
A2 New Mill Court
Enterprise Park
Llansamlet Swansea
SA7 9FG
T01792 345537
EHello@Flotek.io
AUnit N12b, Phase 1
1 Davy Road
Plymouth Science Park, Plymouth
PL6 8BX
T02921 508000
EHello@Flotek.io
AWarrington Business Park
Long Lane
Warrington
WA2 8TX
T02921 508000
EHello@Flotek.io
A4th Floor
Chantry House
Andover
SP10 1RL
T02921 508000
EHello@Flotek.io
Speak with me today