Whether it’s improving customer service, ensuring optimal agent operation, protecting customers’ payment details, or simply retaining conversations for compliance, call recordings is an easy-win for businesses wanting to cut costs, increase efficiencies and boost team collaboration.
Flotek’s automated call-recordings solutions such as FloUC and FloAnywhere, allow for easy recording, playback, download and storage of inbound and outbound calls.
FloAnywhere gives your team all the functionality of their office line, without being tied to the office, including call-recordings for mobile calls.
FloUC brings collaboration and calls together as one tool across mobile and desktop – with or without a deskphone.
We can even bring voice to Microsoft Teams with no additional hardware or software and extends call recording to Microsoft Teams Users.
Flotek’s call-recording solutions also allow for PCI / DSS Integration where call recording can be paused for credit card payments, then resumed.
How Flotek’s next-generation telephony platform benefited 3500 users across 80 sites.
How Flotek helped Reed Autos transform customer service with Flo Anywhere.
Pricing starts from just £9.95 per month – build your online quote today
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